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Community FAQs

Welcome to CNET's community! Here are some frequently asked questions about the features that will allow you to get the most out of our community platform. We hope you enjoy it!

7 min read

Frequently asked questions:

Do I have to register to submit a comment?

Yes. You are welcome to read and watch content on CNET and there's no need to register. However, if you would like to participate in our community areas, you must complete a free one-time member registration.

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How do I register/join CNET?

To register, simply click on the "Join" link located on the top right-hand corner of any CNET page and fill out the necessary information. If you currently have an existing account with Facebook, Yahoo, or Google, you can use those log-in credentials to register. For security purposes, we require e-mail confirmation of your registration (this is not required if registering on CNET with Facebook, Yahoo, or Google). Please provide a valid e-mail address that you can check immediately. Duplicate e-mail addresses are prohibited, so if the e-mail address you enter is already in use, you will be prompted to choose another one. Once your e-mail address has been confirmed, you are now officially registered with CNET.

Note: Your registered e-mail address will never be visible to other people, though your e-mail address will be visible to CNET employees in case they need to contact you for any reason.

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Do I have to be logged in to submit a comment?

Yes. To submit a comment you must be logged into CNET. When you attempt to submit a comment you will be prompted to log into CNET. If you do not wish to submit a comment, you do not need to be logged in.

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Do I need a username/handle to submit a comment?

Yes. For you to submit a comment you will need to be logged into CNET and you will need a unique username or "handle" assigned to your account. When you attempt to submit a comment, you will be prompted to create a username (if you had previously created a username already, you will not be prompted again and at this point you can submit a comment immediately.) Duplicate usernames are prohibited, so if the username you enter is already in use, you will be prompted to choose another one. Please DO NOT use usernames that are offensive. Once you successfully create a username, you are ready to participate.

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Can I edit or delete my comment after it has been submitted?

After you've posted a comment, you will have an open window of 10 minutes to make any edits. Once the 10 minutes has expired, you will no longer be able to edit that comment.Once a comment is posted, you will not be able to delete it. This limitation is to help ensure that members' submitted content around the conversation is preserved and the overall quality of the discussion is not affected.

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How do I follow or unfollow a conversation?

Following a conversation allows you to receive comment updates from a particular blog post or article via e-mail notifications. You can follow any conversation, and just as easily unfollow it, with a click of a button.

How to follow a conversation thread:

  1. Scroll to the comment section of the blog or article on CNET you'd like to follow.
  2. Click "+ Follow".
  3. You will now receive e-mail notifications whenever updates are made to that conversation.

How to unfollow a conversation thread:

  1. Scroll to the comment section of the the blog or article you are currently following.
  2. Click "- Unfollow".
  3. You will no longer receive e-mail updates concerning that conversation.

Note: When you comment on an article or blog, you will automatically receive a notification if someone were to reply to your comment or like your comment. You can manage your comment notification preferences in your CNET profile page.

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How will I know if someone has replied to or liked one of my comments?

By default, you will receive an e-mail notification whenever someone responds to or likes one of your comments. If you prefer not to receive those e-mails, or would like to change the frequency of when you receive these alerts, you can change your comment notification preferences in your CNET profile.

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How do I stop receiving e-mail notifications from articles?

To stop receiving e-mails about a conversation that you took part in or are currently following, simply return to the article that you're following. Click the "- Unfollow" button in the comment form, and the text will change to read "+Follow". You will no longer receive e-mail updates concerning that conversation. In addition, you can unsubscribe from the conversation directly from the e-mail notification sent to you. Just open the e-mail and click on the "Unsubscribe" link found at the bottom of the e-mail. You can also manage your comment notification preferences in your CNET profile to set the frequency of these notifications and/or to not receive them at all.

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How do I flag an inappropriate or offensive comment?

You are the eyes and ears of this community. We need your help to facilitate an enjoyable and friendly environment for all conversations to take place.If you come across a comment that is inappropriate or spammy, click on the "Flag" link for that specific comment. In the form, select one of the options that best describes the offense: "Spam," "Offensive," "Disagree," or "Off Topic." And if you wish to add a comment about this message to our moderators, feel free to enter something into the note field. Once reported, our moderators will be notified of the comment and it will be reviewed.

Note: Flagged comments will not be automatically removed. We appreciate your help in making the CNET online community a better place! Click here to review our commenting guidelines.

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How do I change the order that comments are displayed?

Our new commenting platform allows you to sort the conversation by "Newest" or "Oldest" comments with a click of the mouse. By default, the conversation's newest comments are displayed at the top.

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What does "Number of people following" over the comment box mean?

The number of people following indicates the total number of people who are currently reading and following (subscribed) to that specific conversation.

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How do I share my comment on Facebook or Twitter?

Whether you want to share a simple link to the conversation or a customized post, we give you the tools to do so. To get started, you will have to first grant permission to each of your social profiles in order to use our social sharing features. Here are a couple of ways to share comments to you social network accounts:

I. Share a simple link to Facebook or Twitter:

  1. Log in to your CNET account.
  2. Type your comment.
  3. Click the Facebook or Twitter icon.
  4. Grant permissions to each social network you've selected (if you haven't done it previously).
  5. Click "Post Comment".

II. Share any comment to Facebook or Twitter:

  1. Go to the comment thread.
  2. Find any comment (including your own) you'd specifically like to share.
  3. Hover over the comment you'd like share with your cursor.
  4. Click on the "share" link for that comment which will then trigger a pop-up window.
  5. From there, you can change the text of your Facebook or Twitter share to read however you'd like it.
  6. Click on the Facebook and/or Twitter icon.
  7. Click the "Share" button.

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How do I tag my friends from Facebook or Twitter in my comments?

Our commenting platform allows you to invite your friends from Facebook and Twitter to join in on the conversation. This powerful feature gives you the capability to bring your social network directly to the conversation you are participating in. Note: You will have to grant permission to each of your social profiles to start tagging your friends. To tag someone, in the comment box, type the "@" symbol. This will bring up a list of your friends from your connected Facebook and Twitter accounts. As you type more letters in their name, our system will narrow down the list to the specific person you wish to tag. Clicking the name of the person tags them and when you click "Post Comment," a window pops up, which allows you to let your friends know that you mentioned them. Note: We will never post to your wall or feed without your permission.

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Can I stylize some of the text in my comment?

You sure can. When you are typing up your comment, simply click on the "pencil" icon in the comment form and you can utilize some of the text styling options to customize the appearance of your text.

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