This content is rated TV-MA, and is for viewers 18 years or older. Are you of age?
Sorry, you are not old enough to view this content.
CNET Update: T-Mobile, FTC butt heads over bogus fees
About Video Comments (0 ) Transcript

CNET Update: T-Mobile, FTC butt heads over bogus fees

2:50 /

A new phone won't keep T-Mobile safe from the Federal Trade Commission. Meanwhile, Google looks to even the streaming music playing field with its purchase of online radio service Songza.

T-Mobile is in hot water with the Federal Trade Commission. I'm Dan Graziano filling in for Bridgette Carry, and this is your CNET update. [MUSIC] The FTC has filed a complaint against T-Mobile that claims the carrier placed hidden charges in phone bills for premium messaging services. The agency alleges that T-Mobile made hundreds of millions of dollars on fees relating to these charges. It claims that T-Mobile's billing practices made it difficult for customers to detect that anything was wrong because they didn't show that these charges were from a third party or part of a subscription. The agency has also said that the carrier has failed to issue full refunds to some customers. But T-Mobile CEO, John Ledger, has called the complaint unfounded and without merit. He said the carrier stopped billing for these charges last year and is already processing refunds. The FTC, however, wants to ensure that every customer gets their refund. In other T-Mobile news, the carrier will be offering the Nokia Lumia 635 smartphone to customers later this month. The handset features a 4.5-inch display, a 1.2-gigahertz quad-core processor, and a 5-megapixel rear camera. The Lumia 635 is the first smartphone in the US to run Windows Phone 8.1, which includes a lot of new features and improvements, including Microsoft's answer to Siri, the Cortana voice assistant. The device also runs on T-Mobile's LTE network, and is the carrier's variant of the global release, Lumia 630, which CNET editors rated it as good, giving it three out of five stars. The main selling point, though, is the price. The Lumia 635 will cost you only $168, and you won't even have to sign up for a two-year contract. Now, that's what I call a good deal. The Lumia 635 will be available online, from T-Mobile on July 9th, and in stores on July 16th, while MetroPCS will begin selling it on July 18th online and in stores. And finally, Songza, an online radio provider similar to Pandora, announced it is being acquired by Google. The service recommends various playlists based on the time of day, the weather, your mood, or an activity. Songza is Google's 20th acquisition this year, joining the ranks of companies like Nest and Dropcam. It's an interesting time for Google to buy a music-streaming company. Remember that Apple recently purchased Beats, and Amazon also launched its new Prime music service. Google has said there is no immediate plans to change Songza, although the company is exploring ways to integrate the service into Google Play music and possibly YouTube. That's your tech news update. You can get more details on these stories at cnet.com. From our studios in New York, I'm Dan Graziano. [MUSIC]

New releases

5-inch Moto G fits your budget...
1:54 17 September 2014
This budget Android 4.4 smartphone delivers on comfort, features, and price.
Play video
LG 55EC9300 OLED TV: the best picture...
2:58 17 September 2014
With its bright whites and perfect black levels, the LG 55EC9300 lives up to the promise of OLED with the...
Play video
Canon SX60 HS packs all the zoom...
1:28 16 September 2014
Want to get up close and personal? The SX60 has 65x optical zoom and one of the widest lenses on a camera...
Play video
Tomorrow Daily 051: Microsoft buys...
21:19 16 September 2014
On today's show, Rich and Ashley discuss a jetpack that helps you run a 4-minute mile, a tiny radio the size...
Play video
On the road: 2015 Chrysler 200...
8:02 16 September 2014
When the Chrysler 200 first came along, it was a warmed over Sebring and results were tepid. But the new 2015...
Play video
Top 5: Things we value most in...
2:52 16 September 2014
With so many choices and features in the center head unit, what do we really value? Brian Cooley tells you...
Play video
Check out library books on any...
2:15 16 September 2014
Many libraries now support e-books. Find out how to check out library books and get them sent directly to...
Play video
Car Tech 101: How to get TV in...
3:15 16 September 2014
Brian Cooley tells you about emerging technologies that could make watching TV in your car a reality.
Play video