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CNET News Video: What could and should a Zappos brick-and-mortar store look like?
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Tech Culture: What could and should a Zappos brick-and-mortar store look like?

1:57 /

That's what the e-tailer tried to decide over the holidays, when it opened a Las Vegas pop-up store that let shoppers handle items before ordering. As CNET's Kara Tsuboi explains, the experiment could point to Zappos' future plans for opening physical stores.

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