While Telstra receives upwards of 85,000 requests for metadata from law enforcement each year, the telco has revealed police still use a very retro method to file the paperwork.
An "unplanned outage" has left Telstra customers without access to broadband, wireless data and some Telstra apps today, with customer service lines also experiencing long delays.
Telstra has been "surprised" with an infringement notice and a large fine from the ACCC for what the regulator called a "misleading" ad for its iPhone 6 phone and plan bundle.
A new deal will see NBN Co take over ownership of Telstra and Optus' legacy copper and HFC networks, saying it will help connect customers to a "multi-technology" NBN more quickly.
Vodafone is offering its top-tier plan customers a freebie on international roaming, while Telstra customers can now buy a 'Travel Pass' to access local rates while overseas.
With mobile data in demand like never before, Telstra is offering Melbourne customers "extreme speeds" with its new 700Mhz spectrum.
Netflix names a date for its Australian launch, Telstra kicks off its public Wi-Fi project and Qantas revamps its in-flight entertainment with an emphasis on the binge, all in this week's Girt by CNET.
Telstra is rolling out public Wi-Fi in Australia's parks, beaches and city malls as part of a trial for a new network expected to grow to 2 million hotspots. And for a limited time, you can get access for free.
While mobile data usage alerts have traditionally been held back with a 48-hour lag, Telstra will now alert customers within seconds when they reach certain percentages of data use.
The telco has expanded its 700MHz network -- now called 4GX -- to Hobart and Brisbane, with more regional areas coming online soon.