Despite overall complaints to the Telecommunications Industry Ombudsman being at a six year low, complaints about data charges are up a staggering 27.2 percent, including one complaint about a AU$76,000 bill.
Australians are becoming increasingly dissatisfied with excess data charges on their mobile phone bills, with complaints to the telco ombudsman about the issue steadily increasing.
Post-paid customers on Virgin have had excess data charges slashed, starting from today.
The telco has dropped its per-megabyte charge in favour of a per-kilobyte data charge for all prepaid services.
This week's Phone News features great news for tourists, bad news for the Samsung Galaxy S3, and good news for a good cause.
The mobile phone watchdog has given phone networks a slap on the wrist for not telling us enough about data on our mobile phones.
Prepaid carrier Boost Mobile will raise its unlimited plan price for Android phones a day before releasing another flagship device.
In what may be the largest consumer telecom refund ever, Verizon will pay 15 million subscribers who were charged for data usage or Net access, though they weren't on data plans.
A dirt cheap price tag and ultimate convenience makes the Mad Catz USB Data/Charge Cable a must-have PSP accessory.
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