After kicking customers off its network for "excessive" broadband use last year, Exetel has been forced to read the fine print in its own contracts with the ACCC saying its terms were "unfair".
As Australians start connecting to the NBN and retail providers make promises about their service, the competition watchdog has proposed a broadband monitoring scheme to give consumers the full picture.
The Australian competition watchdog has warned that TPG's proposed acquisition of rival ISP iiNet could lead to higher prices, less competition and a sliding standard of customer service.
The ACCC has promised greater scrutiny of the taxi industry after one company allegedly blocked drivers from accepting bookings via mobile phone and booking app goCatch.
As Australians continue to lose money to "devastating" romance scams, the ACCC is conducting a major sweep of online dating sites to ensure they're protecting customers.
One of Telstra's mobile competitors has accused the telco of misusing its market power and providing "sub standard services" in regional Australia.
Australia's competition watchdog is set to regulate SMS fees amidst concerns that telcos are charging far more for their customers' texts than it actually costs to provide the service.
With Telstra's legacy copper network set to switch off in 15 regions around Australia, the ACCC has moved to reassure residents in these areas that there are protections in place to maintain telco services during the switch.
The ACCC is warning Australians about a phishing scam calling for payment of bogus gas or electricity bills, as part of a crackdown on online fraud.
Data retentions laws are now in effect, much to the confusion and bemusement of many. Telstra TV is ready to hit the shops, but a new taxi app was told to hit the streets by the ACCC -- and not in a good way.