Telstra TicTalk review: Telstra TicTalk

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Typical Price: $259.00

Telstra TicTalk

(Part #: CNETTelstra TicTalk)
2.5 stars

CNET Editors' Rating

The Good Phone numbers must be pre-approved. Can give anytime or "reward" minutes. Educational play opportunities.

The Bad Limited functionality. High asking price.

The Bottom Line Parents will probably love it, kids will probably hate it. What is it? Why, it's the Tic-Talk, Telstra's play for the presumably lucrative junior mobile phone market. Read our Australian review.

5.0 Overall

Parents: How do you feel about your children being beaten up?

Some would say that it builds character. Others would suggest that it instead builds lifelong psychological scarring and the odd broken bone. Depending on your viewpoint, Telstra's TicTalk -- essentially a mobile phone for the very junior crowd -- is either a tool to help prevent bullying, or in fact ensure that it will happen to your child.

That might seem like a big swathe for one product to encompass, so we'll explain ourselves. The TicTalk is a limited use -- based on calling profiles and numbers that you, as a parent, approve -- mobile phone in an unusual form factor that most closely resembles the love child of a stopwatch and an overly amourous Tamagotchi. On the not being bullied side, having an easy way to contact you may be a good safety measure for your child. On the being bullied side, the rather ugly physical nature of the TicTalk, combined with the fact that media-savvy kids will cotton on that it's not a "real" mobile phone, could lead to your offspring being on the receiving end of more than a little taunting. That's a social issue that the TicTalk itself probably can't address, but if Telstra's going to pitch to this market, then it's something that they're somewhat inviting by virtue of simply being in the market.

The TicTalk itself is a chunky (53 x 23 x 84mm) silver ovoid shaped phone with a relatively small greyscale LCD in the middle. We're still not sure if it resembles a Tamagotchi, a stopwatch or something out of HR Giger's worst nightmares. It sports the simplest interface layout possible, with two selection buttons on the left hand side and a clickable rocker on the right hand side. There's no dialling pad, or even virtual dialling pad, but that's to do with the rather interesting way that the TicTalk manages its calling functionality. It's arguably a bit large for the pockets of most of the target audience, although it'd fit fairly well into the average schoolbag.

The TicTalk itself is a standard GSM phone that out of the box won't in fact work. That's because it's designed to be activated from Telstra's Kids In Touch Web portal. There you can activate the phone -- and the site notes that any and all changes can take up to 30 minutes to propagate to the phone -- and then enter the numbers that can be called from the phone. Only numbers that are pre-approved can call the phone too, which is a nice safety feature. You can also set the times the phone and inbuilt LeapFrog games can or can't be used, and how many minutes of calling can be used for normal dialling (for, say home phone numbers) or as "reward" minutes -- to, for example, your child's friends. It's also possible to send SMS-style messages -- of the "when are you coming home?" variety -- to the TicTalk via the Web interface.

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