Though Sony Ericsson maintains a vast, loyal fan-base, its products have been decidedly second-rate for a number of years. Between 2008 and today, the highest score that anyone from the CNET team has awarded a Sony Ericsson handset has been an 8.1 out of 10, with many of the 20+ handsets reviewed in that period being marred by a poor user experience, and many scoring 6s and 7s. So why is the Arc so much better?
Sony Ericsson is renowned for its stunning industrial designs, and the Arc takes this to the next level. The unique shape of the Arc is eye-catching from a distance, and its graduating metallic-coloured battery cover sells it on close inspection. The handset is also impossibly light; at 117g the Arc is amongst the lightest smartphones we've ever seen, though this might deter some who may think the Arc isn't as robust as they'd like. For what it's worth, we've enjoyed several weeks with this phone and the strength of the handset has never been in question.
On top is the new 4.2-inch Reality display, which is so black when the screen is turned off that you can barely see where the screen finishes and the bezel begins. This means that Sony Ericsson has managed to squeeze in a display that is 20 per cent larger diagonally that the iPhone 4 Retina display into a handset that is only 1cm longer and 0.5cm wider than Apple's iPhone. This blackness when off translates into deep, rich, vibrant images with the screen turned on, thanks to the quality on the panel and the fact that there is no air-gap between the panel and the glass protecting it.
The Arc is finished with a stainless steel trim around the edge of the handset, where you'll find volume control, a dedicated camera button, a micro USB charging port, a 3.5mm headphone socket and an HDMI-out port. The SIM slot and microSD card slot are located under the battery cover, and Sony Ericsson include an 8GB memory card and a mini HDMI-to-HDMI cable in the box alongside the usual stereo headphones and USB cable.
Central to our praise of the Xperia Arc is Sony Ericsson's new approach to Android. When the company launched the Xperia X10 last year it made a doozy of a mistake by burying huge chunks of its unique customisations deep into the Android firmware. Not only did this slow down the experience significantly, but it also made it difficult for SEMC to upgrade this firmware quickly when Google launched more advanced versions of Android. In 2011, this approach has been completely revised; now, the Sony Ericsson experience is a lightweight launcher app that sits on top of Android Gingerbread. This launcher is fast, well-designed and easily upgradeable.
Sony Ericsson include several unique widgets and you can view all widgets using the new Overview feature.
But this doesn't mean that the Sony Ericsson experience of Android lacks the features you might expect from HTC and Samsung. The look and feel of this launcher is immediately recognisable as coming from Sony Ericsson, and features a custom launcher bar, a number of unique widgets and an overhauled App Drawer featuring a number of usability tweaks, allowing you to rearrange your apps manually, for example. Other key features of thefrom last year, namely Timescape and Mediascape, have been relegated to pre-installed apps, in the case of Timescape, or been removed completely. Timescape is there if you want to use it — you can apply it as a homescreen widget, but you needn't use it at all if you prefer the layout of the stock Facebook and Twitter tools.
Alongside the standard apps and tools included in Android's Gingerbread release, Sony Ericsson has packed in a number of features shared by the Sony stable of products. The screen is the same panel used in Bravia TVs with a software enhancement called Bravia Engine, and the 8.1-megapixel camera sensor borrows the Exmor-R back-side illuminated image sensor from the Sony Cybershot camera range.