Samsung's C5220 is one of those phones you feel you've seen before you take it out of the box. There's no real surprises here. The black plastic chassis is solid, and attractive for about 30 seconds before we covered (absolutely covered) it in greasy finger-shaped smears. On the top of this flip phone is a 1-inch external display that shows a very old-school clock face in standby, with the 1.3-megapixel external camera mounted just above the screen.
The rest of the exterior of this handset is pretty sparse. There's obviously no camera on the back, and there were very few shortcut keys; only two volume keys on the side. Two external input ports are covered by plastic doors, a microSD card slot and a combined charging and headphone USB port. That's right, no 3.5mm headphone socket here.
Flipping the phone open reveals a colourful but noticeably low-res 2-inch screen. Below it is a tiny front-facing camera for video calling, and below the hinge is a standard Samsung numeric keypad: flat as a tack as per several of Samsung's previous models. Each key on the pad is quite large, though each is defined by a horizontal plastic strip with no vertical definition to speak of.
As you may have noticed from the pictures, the C5220 is a Telstra phone, and apart from external badges, you can't miss the fact when you play with this handset. Foxtel and BigPond shortcuts are front and centre on the home screen and pressing the middle nav-key takes you to the main menu, highlighting Telstra's "My Place" shortcut first.