Sony pulls buggy PS3 update after user complaints

A recent update for the PlayStation 3 has bricked the console for a number of users, forcing Sony to yank that update as it looks into the issue.

Many PS3 owners have run into trouble with the latest update.
Many PS3 owners have run into trouble with the latest update. Sony

Sony has put the kibosh on a new update for the PS3 after that update created bootup problems for many users.

A host of PS3 owners who installed update 4.45 on their consoles have been reporting the trouble on Sony's PlayStation forum since Tuesday. The update, which was designed to let people turn trophy notifications on or off, essentially renders the console unusable. Users are complaining that the PS3 freezes at some point during the bootup process.

Ironically, Sony had touted the update as offering improved system stability, but it seems to have done the exact opposite.

In response, Sony has pulled the update as it investigates the issue.

"We're aware of reports that the recent PS3 update (4.45) has caused," Sony's PlayStation Europe account tweeted on Wednesday. "We have temporarily taken 4.45 offline and are investigating."

Several commenters on Sony's forum say they can still boot into Safe Mode, which at least will allow users to update the console again once Sony rolls out a fix.

About the author

Journalist, software trainer, and Web developer Lance Whitney writes columns and reviews for CNET, Computer Shopper, Microsoft TechNet, and other technology sites. His first book, "Windows 8 Five Minutes at a Time," was published by Wiley & Sons in November 2012.


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