Poll: Are you satisfied with Apple's free bumpers?

If you're an iPhone 4 customer, CNET wants to hear from you. Are you satisfied with Apple free iPhone 4 bumper giveaway?

Apple called an unprecedented press conference Friday to address consumer concerns with the iPhone 4's antenna. CEO Steve Jobs spent the first part of his presentation playing down the controversy , characterizing it as being "blown way out of proportion," and denying that the iPhone 4's attenuation issues are worse than any other smartphone's.

Though Jobs maintained that only a small number of users are experiencing a problem, Apple is offering all iPhone 4 customers a free case through September 30. In CNET's testing , an Apple-supplied "bumper" case solves any call quality issues, preventing users from touching the gap on the left side in the iPhone's antenna.

You can get a refund if you've already purchased a bumper, and Apple will partner with third-party vendors to offer a choice of cases. If you're still not satisfied, you can return your phone for a full refund within 30 days.

If you're an iPhone 4 customer, we want to hear from you. Are you satisfied with Apple's response?

About the author

Kent German leads CNET's How To coverage and is the senior managing editor of CNET Magazine. A veteran of CNET since 2003, he started in San Francisco and is now based in the London office. When not at work, he's planning his next trip to Australia, going for a run, or watching planes land at the airport (yes, really).

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