Version: 2008

waterturtles's community profile

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  • May be not exactly true.....
    As soon as Apple "sells" a phone/computer to a retailer be it a
    reseller, university store or ?? they then consider it sold. So how
    many are on the boat still coming in from China that Apple is
    saying have been sold. I'm thinking Apple is blowing smoke (or
    smoking what they have grown in their back yard) and has not
    actually sold all of these to retail customers, but rather middle-
    men in the supply chain. Last Apple box I bought was sold to a
    University Book Store so Apple considered it sold and had
    started the warranty clock based on that sale date. When I hissed
    they changed the sale date so I could get the full Apple warranty
    based on the purchase date from the University Apple Store. I'm
    going to be hard pressed to believe anything from Apple after I
    was just "had" on my iPhone purchase. In reply to: "Weekend frenzy led to 1 million iPhones sold?"

    September 12, 2007

    0 replies

  • Calling 611 Has no idea on this issue
    Called 611 on my iPhone yesterday and asked for a detailed
    billing after getting the 611 message. I was told... Not a problem
    but no mention was made that it will now cost me $1.99 per
    phone line (I have four lines) to get the itemized billing I've been
    getting all along on my other three phones. I recently combined
    my land line with wireless to save $4.00 a month in billing
    charges. Not much but it's $52.00 a year I can save. Now that
    I've bought an iPhone I get it stabbed in the back with these
    extra charges. It looks like AT&T needs to clean up what they
    track. I'm not a happy camper because they don't have their act
    together.

    In my case I HAVE to have detailed billing due to business usage
    of the phone(s) but when I call 611 they have no idea these extra
    charges exist and have no way to exclude specific phones. It's
    not stated in my contract that I'll be charged per line for a
    detailed statement, when I've been getting this all along.

    At this point in time the rep I talked to is "researching" this
    revelation... He had no knowledge about the charges. Going to
    be a lot more upset customers who need detailed billing and
    now have to pay for it.

    August 23, 2007

    0 replies