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• customer service
  Dell shouldn't woory about expanding teir product line until thet can provide adequate customer service. As a consultant I have recommended Dell as option to my clients because of their customer service. Not any more!! Since they have "offshored" their customer service it is possibly the worst I have dealt with!
  I would rather buy a laptop from a Big Box store then from Dell. Its embarassing to me when the customer says," I called customer service and they didn't even speak english, not even the manager!
  The last thing Dell should worry about is selling TV's.
  There would only be two channels. One for India and a spanish speaking channel.
  Dell your service sucks!
  Fix it or you will go the way of the Dot Coms.

  October 27, 2004

  0 replies