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• People do stupid things
  So, I decided to join Vonage to avoid paying too much for long distance. Don't we all want to pay less. I got the $14.99 a month deal (and I will use the word 'deal' loosely).
  
  I wanted to get something cheap and I did, but what I got is cheap in terms of quality. I bought the DLink adapter from their website, which was free after instant rebate. In total, I was charged $66.54 for activation, shipping, taxes, service, etc.
  
  After the first month of crappy quality and lost connections, I realize that my bill went up to $21.94, recovery fees, 911, state tax, federal tax, etc. (yeah, $2.40 for calls to Mexico, but still!). So the $14.99 all of the sudden is now $19 something.
  
  Calls to mexico were terrible, it was a headache, even though calls in the USA were fine, so I figure my device and installation was OK. And I have a pretty good speed in internet connection.
  
  Then I decided to cancel, but it happens that is now past the 30 days of money back. So I said, whatever I'll pay the $39.99 of disconnection fee and get it over with... it's my fault for procrastinating.
  
  I called. Then the lady said that the charge was for $97 dlls!!!, dang!!!, I was charged for the device, which I read I was supposed to return. But the device had to be returned during the first 30 days, otherwise you are screwed.
  
  So I said, whatever... charge what you have to charge and get it over with! she then told me that my account could be lowered to $4.99 and for the next 11 months that I have left in my contract the total charge was like $55 dlls instead of $97. And I agreed...
  
  But the next day I couldn't live with the idea that Vonage had my credit card info, and cancel my contract... I paid the $97 dlls...

  January 2, 2007

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