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• It's true
  I worked in the geek squad at Best Buy. The department supervisor was really into getting bonuses and vacations from top management so he drove the crew like slaves. When interviewing he insisted that I have A+ certification. I asked him if anyone on the team had it and he said no. I asked if he had the cert again no. They hired me anyway because of my expereince. Hey, I was between jobs.
  Once I started I noticed that no one was actually fixing the computers. THey spent more time selling and scaring than they were fixing. And the guys doing the article were, as the article corectly asseses young guys with no computer skills. I was there because I loved fixing PCs.
  
  Well, I noticed a pattern. The manager started riding me when I was fixing the machines. He kept telling me that I was taking too long. Mind you, trouble shooting can take some time because you have to do a little experimenting. Is it the video card? Mismatched RAM? And running virus scans and defrags take time too.
  
  So the manager tells me that he can show me "a shortcut". He goes into 'msconfig' and turns off all the services (including the virus program). Then he proudly shows me the system properties and that computer was running at 85% where it was running at 55% before. But none of the services advertised were performed. No defrag, virus scan etc. I quit after that. I can't work for dishonest people.
  
  I don't think it will take too long for people to pick up on the fact that these people are out to scam and scare them without any services rendered. Maybe this is why they are diversifying into HD TV installations? In reply to: "Undercover reporters find PC repairmen batting .300"

  October 5, 2007

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