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My comments

• If you enjoy pain, buy Dell!
  After my experiences with Dell's so-called customer
  service, my friends and I will never buy Dell computers again no matter how cheap they may be!

  July 13, 2007

  0 replies

• DELL 's Customer Non-Service
  I bought my Dell Laptop Inspiron 6000 due to the "ratings" on-line about the company's great customer service. My experience with Dell's "customer service" over a months of trying to get them to own up to the fact that the motherboard fried just before the one-year warranty expired! Dell tried time and again to renege on its responsibility to honor its warranty with its clever "shifting the problem" tactics. When they finally admitted that my Dell laptop needed a new
  motherboard, the warranty has just run out! Rather than paying Dell a few hundred dollars for Dell to
  fix the Inspiron 6000 laptop, I decided to use the laptop as an illustration to friends of mine as to how a business that engages dissservice to its customers will have to pay dearly sooner or later.

  July 13, 2007

  0 replies