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• Be warned that this service can cost you more than 10.00 a month. Here is what happened to me. In September of 2007 the service was issued in my area. I signed up on the recommendation of the sales person to avoid any future overages. I work at home so this was going to keep my minutes from going over ever again. WRONG! The first month there was a problem where roughly 500 minutes did not go as VOIP calls and created a large overage of over 200.00
  I called T Mobile and spoke to many levels of service and they refused to credit my account.
  I paid the bill and now almost a year later it happened again. I went over 507 minutes and have another huge bill. The technology is not perfected so when a call drops from the VOIP and goes to regular billing you will not know and eventually all of the free VOIP minutes you thought you were getting will be added as regular minutes. I am cancelling my service and will NEVER use T Mobile again.
  I would return the router and phone or you will be sorry like I am. In reply to: "First look at the T-Mobile @Home service"

  July 30, 2008

  2 replies