• Home
• Reviews
• News
• Downloads
• CNET TV

About me

• Member since: April 21, 2006

My posting summary

1 to 1 of 1

My comments

• They may up speeds, but you can't actually use it!
  Why do they bother increasing speed and advertising huge speed increases when they won't actually let you use it!?!?!?
  
  I received a phonecall from the Comcast abuse department claiming I was using too much bandwidth. He said my account used X amount of GBs (number is irrelevant) in March, which is x times the average user and I would need to "reduce my usage considerably."
  
  When I asked how much is too much, he said he couldn't give me a number. I asked if the service was unlimited and he said no, at which I asked what that limit was, he said he could not give me a number (ie. there is no set limit - therefore unlimited - which it is not - but there is a limit - which is not set....We talked at length going in circles about the arbitrary limits Comcast has set until he wasted enough of my time.)
  
  So basically Comcast has set an arbitrary limit, to which I can't be given an actually amount, that if I go over (the amount I can't be told) I can be cut off ?!?!? Why can't Comcast just give me a number, why doesn't the policy state that number and why does that annoying "Comcastic" advertising not state the limits of the service?
  
  I'm switching to DSL, and hope everyone else does!

  April 21, 2006

  0 replies