I don't like being a Guinea Pig!!
Good article.
I agree that we are very sheep like in our consumerism.
The other problem is that if you do try to get tech support your chances of getting an answer right away are next to impossible. Therefore unless you have a great deal of time to invest in troubleshooting you are pretty much screwed.
My approach is never, ever buy a first generation product. You have better odds in Vegas that it will not have its share of problems.
Second make sure that you read ever blog on the product that you can that is posted by the users. These people will always give you a good perspective and have no ulterior motives in their postings.
I do not want to be the manufacture's guinea pig.
In reply to: "Junk in a box: Why do we buy dysfunctional product designs?"
October 1, 2007
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