Having just switched from a BlackBerry Pearl to the latest iPhone 2.0 there are some basic functions that it is surprising Apple missed. Prior to rolling out the iPhone they may have wanted to look closer at how these types of devices are used by business users:
1 - Battery life - the iPhone won't last a full day without charging. If I leave for work in the morning and don't plug it in at the office or in the car, it is dead by the drive home.
2 - Integration of calendar functions with the phone. The BlackBerry does an excellent job of letting you call a phone number based on a calendar event. This is a big help on the go when you have a meeting. The meeting notice comes up, and you can click on the number and dial into a conference call. On the iPhone you have to exit the calendar, go to the phone, select the number pad, and then enter the number. If the number is a conference call with a passcode, if you are like me, by the time you do all that you've forgotten the passcode (very frustrating). I found myself having to get a pad of paper (or back of a napkin) just to write the numbers down (seems to defeat the purpose).
3 - e-mail - On the BlackBerry you have an option to delete e-mails from the phone, and not from the server. This is very helpful if you have get alot of emails a day and want to quickly look at the new e-mails on your phone. Granted everyone may not want to use the function this way - but I sure miss it.
4 - Voice calling - the BlackBerry has a great voice calling feature. While AT&T offers something similar, it is harder to use and set up. Also on the BlackBerry the feature can be set to a favorite button on the phone, making it really usefull for hands free calling in a car (you can even access the function from a bluetooth headset and not touch the phone). The iPhone implementation of this through AT&T is just clumsy in comparison.
Don't get me wrong, I love the browser, the integration with iPod features, and the e-mail and calendar are easy on the eyes, and the keyboar typing while not as good is acceptable, but I am seriously considering switcing back. If you really want a phone for business use, the iPhone is not there yet (I am hoping the items I mentioned can be fixed soon with a software update because I don't know how much longer I can keep the iPhone). At a minimum don't through away your BlackBerry yet.
In reply to: "CNET readers share their iPhone 3G stories"
August 15, 2008