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My comments

• Not the Subject
  If a buyer doesn't pay, there should be be some automatic penalty such as a suspension or ban.
  This story is about abuse, not use.
  Some sellers threaten buyers with bad feedback right on their item descriptions; effectively extorting good feedback regardless of quality of service or merchandise. In reply to: "eBay sellers to be banned from criticizing buyers"

  February 6, 2008

  1 reply

• User Responsibility
  It would be easy to make a mistake like this using an address book alphabetized by last name to choose recipients, especially if you have duplicate last names.
  Within the same domain, with a large number of users, without any autocomplete feature, it would be easy to typo to the wrong person. I know, this doesn't apply to the story.
  Sending an email to the wrong person could happen in any email program. This was a user error, plain and simple. Blaming the application, especially when you don't even know that the application was used in the example you cite is ludicrous. In reply to: "The high cost of e-mail autocomplete"

  February 6, 2008

  0 replies