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My comments

• Thats true of
  ...Support folks in the U.S. too. Lets face it, this is low-skill, low-paying grunt work here and people arent exactly lining up for these jobs.
  
  From articles i've read there are well-educated indians in their early 20s who are fairly enthusiatic about these jobs (wait till they find out what a dead-end they've found).
  
  The reasons for exporting all of these jobs is purely economic - american corporations and consumers are looking for the best deal - this translates to manufacting the products in china and supporting them in india.
  
  Bottom-line. Dealing with support is frustrating. Dealing with differences in accent and culture aggravates it.
  
  For full disclosure - I am of indian descent and your note crossed the line from frustration to pettiness when you took a shot at indian culture.

  June 8, 2006

  0 replies

• Thats true of
  ...Support folks in the U.S. too. Lets face it, this is low-skill, low-paying grunt work here and people arent exactly lining up for these jobs.
  
  From articles i've read there are well-educated indians in their early 20s who are fairly enthusiatic about these jobs (wait till they find out what a dead-end they've found).
  
  The reasons for exporting all of these jobs is purely economic - american corporations and consumers are looking for the best deal - this translates to manufacting the products in china and supporting them in india.
  
  Bottom-line. Dealing with support is frustrating. Dealing with differences in accent and culture aggravates it.
  
  For full disclosure - I am of indian descent and your note crossed the line from frustration to pettiness when you took a shot at indian culture.

  June 8, 2006

  0 replies