CompUSA closes down
I actually worked for this company back in the late nineties
through 2001. I agree the service and management sucked.
They were so into selling "extended warranties" that they forgot
about people and people's needs. They did treat employees
badly at times. As for the guy who said the employees didn't
know the products and couldn't make good product
recommendations, sir I can tell you one thing. I knew my
products, brands, developers, and the companies that made the
products and services. I was the kind of guy who cared about
knowing my products and knowing what to recommend for what
the customer wanted to do. I took extrodinary pains to make
sure I knew ahead of time of any possible software or hardware
bugs or issues that might arise in a product. I would download
bug fixes, patches, software updates, and shareware and
freeware that might be helpful for solving many users problems.
I was signed up to more newsgroups, blogs, newsletters, and etc
than I could even read or manage. I cared about taking care of
customers. I gave everything I had into my job and my
profession. I am sure there were many other employees who
were as dedicated.
In reply to: "CompUSA clarifies details on store closings"
December 15, 2007