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• CANON RELIABILITY
  Hearing about the problems with the new SLR brought back some not so fond memories of my own experience with Canon equipment. I bought an A1-Digital video unit in 1990 for about $2000 (significant bucks in those days), added accessories, extra battery pack, and shot many feet of tape. That came to a screeching halt in 1997 when I found out the camera needed a new audio card/chip to the tune of $750 or so, plus installation.
  
  I contacted Canon and promptly got blown off with a reply essentially stating that such equipment has a limited life span and was not even supported after 7 years. I decided on a Sony Super-8, which has served me well for the last ten years. I also own a five-year old Sony DSC-F717 which developed imaging problem, but that was recalled by Sony, repaired, and sent back, all on their nickel, in less than two weeks. Now that is what I call SUPPORT!
  
  By the way, I was given a Ross Electronics AM-FM radio in 1954, which is probably one of the first consumer applications of the transistor, and IT STILL WORKS! My Zenith TransOceanic 7000 (40 years old) is also doing well, thank you. What is Canon's problem?!
  
  I would love to upgrade to one of the new SLR's if and when the budget permits. My choice will be either the Nikon or the Sony, but Canon will never see the inside of my camera bag again.
  
  Walt. In reply to: "Q&A: Canon's camera tech guru Chuck Westfall"

  February 6, 2008

  1 reply