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• Vonage Sucks
  http://www.youtube.com/watch?v=YnKRabN8M2w

  February 8, 2007

  0 replies

• FREE VONAGE sucks trial for only $86.58
  I am more than a bit irate with this company. First they send me a defective device. I can unserstand as that happens sometimes. After attemtping installation, I suffered a stroke and contacted Vonage to cancel via email. They said i had to call so I emailed them my physical condition and asked if someone could call them on my behalf since I can not talk.
  
  Not only do I not get a refund, they tried to charge me more after no service. Right after their email notifying me they attmpted unsuccessfully to charge my card, they sent me a cancellation email right after.
  
  So for right now it looks like I sm only stuck with the original $42.79 they charged me for the 'free' trial, plus whatever they are going to charge me for shipping back thei defective device and whatever it costs to cancel my credit card and get another one sent to me as I will not pay their current charge and will put in a statement with the BETTER BUSINESS BUREAU. I will also never make a purchase over the internet again.
  
  Aloha
  
  ShakaNui

  February 6, 2007

  0 replies