Shortly after we posted our Motorola Droid review, we received quite a few e-mails from CNET readers who were concerned about the phone's inability to support hands-free voice commands and dialing. Indeed, the readers were correct and Motorola's support forums continue to buzz with user complaints regarding the issue.
As part of our original Droid review we did not test whether the handset supported hands-free voice dialing. We apologize for that, but we've now updated the review to reflect our findings.
Below is the passage from the review:
Unfortunately, the Droid does not support Bluetooth voice dialing or commands. In order to use the Voice Dialer feature, you first must select the icon from the main menu (you can move on a shortcut to the home screen). After speaking your command, you then must confirm it via a prompt on the touch screen. Though we found the voice dialing feature to be quite accurate--it successfully picked up a command when we were a few feet away--it is not an ideal scenario for people who need to completely hands-free. We hope this omission is corrected in a future software update.
In the future, we will report on hands-free voice dialing in our smartphone reviews. As more state and local areas pass laws mandating hands-free driving, such capability will only grow more important.