September 14, 2009 3:21 PM PDT

Sprint vs. T-Mobile: Which is the best Android carrier?

by Taylor Wimberly
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With its new HTC Hero, Sprint is about to join the Google Android community. But how do its new offerings stack up against the handsets and services of T-Mobile? If you're looking to purchase an Android phone, which carrier is better?

Phones
Sprint: The HTC Hero will be the first Android phone from Sprint, but rumors suggest that Sprint will also launch a Samsung Android phone later this year. And since Sprint also carries LG phones in its lineup, it could also be a destination for LG's new Android phone.

T-Mobile: Currently, T-Mobile remains the only U.S. carrier to sell Android phones. The G1 debuted almost a year ago and the company sells the MyTouch 3G. What's more, Motorola has chosen T-Mobile to launch its first Android handset, the Cliq, which will come out later this year. T-Mobile USA could also snag the Huawei Pulse that its UK counterpart adopted earlier this month.

Winner: T-Mobile wins this round by default since it is the only carrier with two Android phones and more on the way.

Calling and data plans
Sprint: The carrier just announced its Any Mobile, Anytime calling plans, which offer unlimited calls to any cell phones. Plans range from $69.99 to $99.99 and include unlimited data. For $69.99 a month, you can get 450 anytime minutes, unlimited minutes to any mobile network, and unlimited data and texting.

T-Mobile: Unlike its competitors, T-Mobile has yet to bundle any of its data plans with calling plans. For data plans, users can choose between $24.99 for unlimited data or $34.99 for unlimited data and messages. T-Mobiles MyFaves plans allow you to get unlimited minutes to five phone numbers of your choice. The cheapest plan is the MyFaves 300, which cost $39.99.

Winner: Sprint offers the best deal for Android users with its new Any Mobile, Anytime plan. When you compare plans with unlimited data and messaging, Sprint offers more minutes at a cheaper price.

Network
Sprint: Sprint has a strong EV-DO 3G network and is expanding its new 4G network. It expects to cover 20 markets by the end of the year. The carrier also has announced it will be offering a 4G handset sometime in 2010.

T-Mobile:It is rapidly expanding its 3G network, but T-Mobile was the last major carrier to launch wireless broadband. After months of promises it finally activated 3G in 2008, more than three years after Sprint's 3G became available.

Winner: With more experience behind it, Sprint offers a larger 3G network and has already begun to expand its 4G network.

Exclusive software
Sprint: If you sign up for its Simply Everything plans, Sprint offers GPS navigation, streaming video, NFL Mobile Live, and Nascar Sprint Cup Mobile. Sprint has ported the NFL and Nascar applications to the Palm Pre and I expect to see them appear on Android.

T-Mobile: T-Mobile has released several Android applications, including My Account, Visual Voicemail, and HotSpot Connect. My Account allows users to access all their account info, receive usage and payment alerts, get live chat support, and more.

Winner: We'll have to wait and see which Android-specific apps Sprint releases, but I give T-Mobile the edge for now. Its My Account application is one of the most useful services I've seen a carrier offer. You can check your minutes and text usage instantly, which can help you avoid overage fees.

Intangibles
Sprint: It remains unclear how committed Sprint is to Android. The company took the wait-and-see approach before finally deciding to offer an Android phone. It will be interesting to see how many marketing and development resources Sprint gives to Android in comparison with the focus devoted to the Pre.

T-Mobile: The carrier has supported Android from day one. CTO Cole Brodman has appeared at multiple Android events and praises the mobile operating system every chance he gets. T-Mobile has also said that it plans to release Android-powered home phones and a tablet computer in 2010.

Winner: T-Mobile has been the biggest champion of Android to date. As time goes on, we expect it to offer more and more Android devices. Yet, Sprint could surprise us.

Conclusion
Both carriers have their advantages, but as of now I think T-Mobile offers the best Android experience. It was the first carrier to take a chance on Android and it continue to increase its support for the mobile platform. Sprint offers very competitive calling plans, but we'll have to wait and see how the Hero launch develops.

Taylor Wimberly became obsessed with cell phones working as a Sprint reseller as a teenager. When he's not writing about the newest handsets on the market, you can find him on the beach working the BBQ pit. Taylor also blogs about the Android community with Android and Me. Taylor is a member of the CNET Blog Network, and is not an employee of CNET. E-mail Taylor.
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by theles85 September 15, 2009 12:27 AM PDT
this article is a joke. Android will be sooo much better on a carrier that actually has a 3g network, and cheaper plans. Just because tmo had android first they are better? What kind of logic is that
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by CBFTW September 15, 2009 9:32 AM PDT
T-Mobile has a 3G network. I connect at 3G 90% of the time.
by TheHBK23 September 15, 2009 3:24 PM PDT
I agree. This article is clearly trying to favor T-mobile. And intangibles category? That should be more like customer service or reliability of the networks. And that account info for T-mobile? That is enough to push it ahead of everything that is included with the plans sprint gives you? You dont even need to check message usage if you have the data plan because unlimited text is included in all data plans. Sprint recognizes that it is very cheap for carriers to support text message, not the ridiculous 20 cent per message Verizon or ATT charge.
Seriously, all this article does is say, T-mobile had android first, so it is better there. No the logical conclusion is, both carriers will have Android sets, so go with the better network for data and pricing. Since support for android depends on adoption.
by DarkHawke September 15, 2009 4:43 AM PDT
I just think it's cool, even as an iPhone owner, that we're having this conversation about one of the most advanced smartphone platforms. Hopefully the handsets will get up to snuff quickly and thus engender greater competition not just between carriers but with the Pre and iPhone. Competition benefits the consumer, and it's nice to see even the first glimmers of it.
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by kasrhp1 September 15, 2009 5:43 AM PDT
I have been with Sprint for 5 years and not had a problem. I originally went with them for their excellent customer service(which it really is), and have stuck with them since. Also, was recently on a trip, wife was on her work phone. Her service(verizon) kept going in and out, and she even had 2 dropped calls on the same call. So, I looked at my T mobile(g1) phone, and had full bars. She called back on her personal phone, and finally finished her conversation. t mobile is def getting a lot better.

They arent perfect. They def need to keep rolling out the 3g, but all the major cities have it, and many more. I dont really have any complaints for em.
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by Shadcell September 15, 2009 7:28 AM PDT
This article is horrible....you battle two carriers, one of which hasn't even released their first android phone yet, in categories that don't even have anything to do with having a good android experience. Why does it matter how many android phones they offer if you're only going to have one of them. All that matters is that the one you own is great. And saying T-Mobile is more committed to android (who cares?).....and has more android specific apps?? All carriers shove apps on their phones. Sprint's will come with Sprint Navigator, Sprint TV, NFL, and Nascar apps out of the box. Visual voice mail is also a go (if you can even call that an app)

Then, even after you say that Sprint has a superior network and better priced plans, T-Mobile comes out on top because they "took the chance with android first". O_o What the hell does that have to do with anything. I'm not even going to mention the fact that the hero is a more updated version of T-mobile's android phones. You can't even judge what the Hero will be like on sprint because it's not around yet!
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by BelmontBruin September 15, 2009 7:34 AM PDT
At first I was excited about this article, as I am really excited about purchasing an Android phone, and I need to choose between T-Mobile and Sprint, but how can you write a fair article when Sprint's first phone isn't even out yet? You compare phones T-Mobiles 2 vs Sprint's 0 (Hero to be released 10/11), we also have no realistic idea on how many phones will be out in the next year for both carriers. The price plans are ok to compare, along with network coverage, as these factors are already known. The intangibles and exclusive software just seem like really weak arguments for both sides.

This article should really be revised and perhaps pushed back until maybe Christmas once Sprint at least has one phone that is actually out and a decent comparison can actually be done.
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by bknowledge September 15, 2009 8:00 AM PDT
T-Mobile may have started out as the carrier for Android handsets but they failed at driving that fact home and solidifying their position as such. And is therefore open to be overtaken by anyone of the other big three carriers, Sprint most likely. T-Mobile holds forth place among the carries and chose to follow instead of leading & pushing their strengths. Their plans were the closest to a-la-carte which people like and they had the largest market share of young urban user who are the mostly likely to adopt the new OS. They should have pushed the handsets without a required data plan (not copy AT&T) since it does have Wi-Fi and get it into as many hands as possible.

Consumers get to upgrade to the new hot phone on the market and their monthly bill does not require them to pay through the nose. Now 80% of those users most likely will add a data plan later on but you still get to lock-in the remaining 20% for at least a year that you wouldn?t have gotten otherwise. And as a T-Mobile user for the last 5 years who had in the passed talk people into joining them, if I have to pay an extra $30 for data that I won?t be using very much of. I am going to be switching to the carrier with the better network where I?ll get better value for the money.
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by slacker15 September 15, 2009 8:26 AM PDT
To play a little devil's advocate here.... Why in the world would you buy a smart phone without a data package? True, you can download applications and send e-mail in wifi hotspots, but really, who has the luxury of sitting in a starbucks for an hour firing off a day's worth of email? Not to mention that most of the GPS software and android applications need data to run correctly.

By buying a smart phone without data service, you are effectively getting a free nokia brick phone; calling and texting (and a handy door stop in a pinch!) only. So if you are afraid of spending (or investing) $20 / month in a tool with nearly unlimited uses, get yourself a texting phone or an early model blackberry. Just my 2 cents.
by bknowledge September 15, 2009 10:28 AM PDT
@slacker15
Firstly, folks who want to use the PDA functions (calender, reminders, contacts, notes) without having to carry a second device. Secondly people who are locked to a desk all day and their corporate network isn't locked down like Fort Knox and are surrounded by free hot spots. People over the age of thirty that don't want a sidekick but a real keyboard and on the rare occasion needs to edit a word doc but doesn't want to pull out a full laptop. GPS on phones are getting better but stand alone ones are still be better choice.
by NYTechie September 15, 2009 12:15 PM PDT
@bknowledge

I see your point about needing your calendar/contacts/notes on you at all times but I had all of these on a regular phone before I got a Blackberry and didn't pay for a data plan (because you couldn't access the web).

Also, who sits in front of a desk anymore WITHOUT a computer, as you imply? I don't need my Blackberry at work other than to text message which I wouldn't do anyways because that's not productive ;-)
by bknowledge September 16, 2009 7:17 AM PDT
@NYTechie
I DIDN'T say people are sitting at desks without computers but that there are many firms in which people can not access sites like twitter, youtube, cnet or facebook.
by crazycarl1999 September 15, 2009 9:17 AM PDT
I own a G1 and absolutely love it, I have previously owned Windows Mobile devices which have been terrible.

A 3G phone needs a 3G network, T-mobile has absolutely terrible 3G coverage, so it's not a good carrier for a 3G phone. I'll be looking into sprint as soon as I can play with their Android phone.
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by C433Z September 15, 2009 10:13 AM PDT
I wish you could boot to different phone OS's. Like between iPhone, Palm, and Android. Not sure what use you'd get out of it but it'd be pretty cool.

Ooh, what about running one virtually inside the other? Like running iPhone inside of the Palm OS.
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by islands0n September 15, 2009 11:10 AM PDT
I've been curios to see how Sprint will handle the Android system. I like the fact that they're offering a lower price point for customers. I think that its that $90+ monthly I'd be spending on the iPhone that stops me from committing. Thats $1080 a year for the ability to talk on your phone and access the internet. Dang!!
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by douggdangger September 15, 2009 12:10 PM PDT
I'd never ever go back to Sprint.

That filthy company screwed me over in the past.

I called to cancel my service and was told that they did. I moved state so I have no use for it. What I didn't know was that the idiot I spoke with over the phone to cancel my service did NOT do so.

They continued my service and continued to send my old house my bills despite NOT USING ANY MINUTES.

The way I found out that they didn't cancel my service was when I bought a car and it was in my credit report. Sprint sent me for collection for 3 months of unpaid service. I called Sprint and told me that they are no longer handling the account and there's nothing they can do since they have forwarded it to the collection agency. I wanted to dispute it and take them to court. However, I'd lose more money taking time off from work just for $140.

I wound up paying it and it still haunts my credit until it washes off.

All I can say is that I hope Sprint collapses as a company and for their doors to close.
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by ContraVern September 15, 2009 1:59 PM PDT
Who is the best carrier?

I'm going to go with Sprint, but only because their 3g network dwarfs T-Moble's and their plans are cheaper.
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by ComeToTerms September 15, 2009 3:06 PM PDT
IT REALLY DOESN'T MATTER WHO IS BETTER AT THIS POINT AND TIME. BUT LET ME POINT THIS OUT. APPLE IS REALLY WANTING TO RUN SO MANY VENUES THAT PEOPLE LIKE HTC SHOULD REALLY RUSH TO PUT OUT AS MANY GREAT ANDROID PHONES AS POSSIBLE. DO THIS BEFORE APPLE ENDS ITS CONTRACT WITH AT&T AND THAT EVER POPULAR iPHONE IS AVAILABLE ON EVERY CARRIER IN THE WORLD. THIS PHONE, EVENTHOUGH I DON'T CARE FOR AN ALL TOUCH SCREEN WITHOUT A QWERTY KEYBOARD IS THIS GENERATIONS CRACK. MOST JUST REFUSE TO USE THE AT&T NETWORK AND PREFER TO WAIT FOR A VERIZON iPHONE WHICH MAY NOT HAPPEN. BUT NONETHELESS, HURRY UP HTC! NOT THAT THEY AREN'T PUSHING HARD ENOUGH ALREADY. GOOD LINE UP!
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by douggdangger September 15, 2009 6:32 PM PDT
Posts in all caps are ignored. FYI.
by sylvangale September 15, 2009 5:56 PM PDT
You don't even have to have Sprint to know how bad they are. Anytime I call a number and get "Please wait while we try to locate that subscriber... I'm sorry they are out of area" I know it's someone who uses Sprint. Consumer reports rates them LOW in service area for good reason.

I switched from ATT to Tmobile for the Android phone, which I don't really like, however I discovered that Tmobile has AMAZING service compared to ATT in Los Angeles. My God my edge service with Tmobile trumps ATT 3G service. It's scary. Really.

What I dislike about Tmobiles Android phone: The keyboard is short stubby and hard to press, makes typing a chore compared to phones like HTC 8225/tilt or blackberry phones.

The screen is COLD. Touching a cold touchscreen irritates my fingers and using it for long periods of time pains me. I don't have this prob with T9 / Qwerty phones. Though after a while the phone will get quite hot too and then the battery goes south...

Give me a stylus touch screen phone or physical keys any time over these cruddy "Ooh, I can touch with my finger" phones.
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by douggdangger September 15, 2009 6:37 PM PDT
I have the G1 and it's an amazing phone. I love the keypad. I hate using touch screens to type since I have to double check if the characters are registering.

On a keypad like the G1, I feel the keys being pressed so I know it's registering. The phone does get hot after long use, specially if you have 3G on. The battery does drain fast if you have every feature turned off.

Turn off GPS and 3G when not needed and your battery will last up to 3 - 4 days in stand by. The good thing about the G1 is that if the battery is depleted, you can buy a new one and replace it in seconds. Can't say that about the iphone.

Want more memory? Just buy a bigger micro sd. How do you increase the memory on an iphone? By buying A NEW PHONE.
by Sprintinyourface September 21, 2009 3:44 PM PDT
BTW thats not cdma network that you talking about for "please wait while we try to locate the subscriber" thats iDEN... Nextel
by question4seller September 15, 2009 7:46 PM PDT
Sprint is complete garbage... Just google how many customers they have screwed over and over. Transferring you to 100 reps before you can cancel your account, Illegally extending your contract w. out your consent, billing in error ( in their favor of course), not canceling your service when they told you they would and the list goes on and on...

They're still losing customers by the hundreds of thousands every quarter and they are ranked at the bottom in just about every category by all consumer reports.

Sprints family plans are a joke, you can get a better deal or at least the same deal with Verizon which is far superior to Sprint.

Switch to sprint thinking you'll be saving money but in the long run they will surely screw you over and you will pay big time, and good luck wasting your time taking them to court.
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by Sprintinyourface September 21, 2009 4:04 PM PDT
Plz do more research.... did you even look at the plans when you said that.

Sprint $129.99 1500 unlimited everything else, plus free minutes to any mobile phone, $19.99 an add a line
Verizon $159.99 1400 unlimited everything else, Pick 10 people for free, $29.99 an add a line

Sprint family plans are a joke??
by dickerdoug September 22, 2009 12:49 PM PDT
Why didn't she just rate T-Mobile v. Verizon? It would have been as relevent because neither Verizon or Sprint have an Android phone yet. But if you want to compare plans, 3G network coverage, and pricing, the clear winner is Sprint.
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by homey724 October 12, 2009 11:52 PM PDT
Well I don't see a mention of the tmo loyalty plan they offer $49.95 unlimited minutes. Then on top of that the $24.95 unlimited data with 400 text. Thats $75.00 for unlimited minutes and data. 3G in LA is good and when I've used edge it was fast also.

On a recent road trip to grand canyon had solid data coverage the whole way on edge in the middle of the desert, in the mountains and was surprised even video worked on edge. I was uploading video to utube, tracking the whole trip on instamapper, checking thunder cells and lightning strikes on imap weather, emailing photos on gmail, used google maps alot and even broadcasted live on ustream just for fun.

The G1 is fun, works good and is only the first google phone that came out. Tmo sent out a extra battery for free so can just switch out when needed. I use tmo because of the unlimited talk minutes since I canceled my landline several years ago.
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