September 8, 2008 11:45 AM PDT

Buzz Out Loud 804: 'Spore' sporked by Dr. M

by Molly Wood
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The evil power of Dr. M is even greater than we thought...strong enough, in fact, to tarnish the shining reputation of the long-awaited Spore. Also in the news today, DVD ripping goes legit, a little too late, thanks to RealDVD, but we determine it's probably not worth getting sued over. And we put gurus against geniuses in a battle to the tech support death.
Listen now: Download today's podcast

EPISODE 804

Happy Birthday Google - 10
http://blogs.zdnet.com/BTL/?p=9930
http://www.usatoday.com/tech/products/2008-09-06-google-ten-years_N.htm

DVD ripping goes legit with RealDVD
http://news.cnet.com/8301-17938_105-10034540-1.html
http://www.nytimes.com/2008/09/08/technology/08dvd.html?partner=rssnyt&emc=rss

Gamers fight back against lackluster Spore gameplay, bad DRM
http://arstechnica.com/news.ars/post/20080908-gamers-fight-back-against-lackluster-spore-gameplay-bad-drm.html
http://www.boingboing.net/2008/09/07/amazon-reviewers-clo.html

4,000 Anti-Scientology Videos Yanked From YouTube
http://yro.slashdot.org/yro/08/09/08/0256208.shtml

Apple admits iPod is from 1970s U.K.
http://slashdot.org/articles/08/09/08/1343248.shtml
http://gadgets.boingboing.net/2008/09/08/ipodlike-gadget-from.html

Microsoft “Gurus” coming to a store near you
http://www.dailytech.com/Microsoft+Gurus+Coming+to+a+Store+Near+You/article12887.htm

McAfee brings nearly instant malicious software updates
http://news.cnet.com/8301-1009_3-10034741-83.html

New e-newspaper reader echoes look of the paper
http://www.nytimes.com/2008/09/08/technology/08ink.html
http://www.paidcontent.org/entry/419-the-dream-lives-on-plasticlogics-e-newspaper-reader-esquires-e-ink-cove/
http://gadgets.boingboing.net/2008/09/08/new-epaper-tech-to-b.html

Creating a ‘Facebook for spies’
http://news.cnet.com/8301-1023_3-10034509-93.html

VOICE MAIL

Joel Chandler
Demolition Man is here.

Remy
On the guest hosts.

Sgt. Wagner
ON Chrome's password storage.

E-MAIL

Hello, Buzz Crew!

I’ve been listening to the speculation about how hard it might be for Comcast to provide users with a bandwidth usage number and though I’d comment on a few realities. The idea that “they already have this data in a database with your account number because they assign your IP address” is just plain silly. Your IP address is irrelevant to the process. Carrier-class routers are amazingly powerful computers, but… the Comcast device that’s in a position to meter your usage is a fast but cheap and none-too-smart Layer 2 aggregating neighborhood switch modem that has a port physically connected to the cable that goes to your house. It knows your port number and not much else--even your IP address is assigned at a higher level by another device. The neighborhood switch isn’t primarily built for accounting--fast and cheap, remember?--and asking it to report very much info in real-time will blow its tiny mind.

Those port-level traffic counts have to be passed up to an accounting computer in batches--and not too often or for too many ports at once. Otherwise Comcast starts using up too much network bandwidth and router processing power for accounting, reducing what’s available to users.

And then the accounting computer has to correlate the neighborhood and port ID and traffic count data with the billing records to account for network changes, port reassignment and customer movement in the middle of the accounting period, and all that other boring real-world stuff. I’d guess that the only way it’s practical to do this for millions of users is an overnight mainframe batch run--and maybe not every night.

How many years did it take cell phone companies to get geared up to do a similar job and tell you *approximate usage as of a day or two ago? They don’t ever seem to tell you EXACTLY when the cutoff for the online > total is, and they never guarantee it will correlate 100 percent with your bill, do they?.

Certainly Comcast has an obligation to provide me with a usage meter if they’re going to cap my usage. No doubt they will--once they get their IT and Billing departments to catch up with the Grand Concept their executives decided was appropriate for the FCC. But give them a little time and recognize that it just might not be QUIE as simple as it looks.

Carl
Spokane, Wash.


Hey buzz-crew, long time listener Bob (from Michigan) here. I had an interesting experience today with Micro$oft and thought it deserved a rant. I sold my Xbox 360 via Craigslist, but forgot to delete my credit card information off of the console. I get billed $25 the next day from Microsoft. I rush to Microsoft’s Xbox Web site to cancel my account, but I can’t. I can’t even remove my credit card information! After wrestling my way through the tangled Webs of their customer service site, I ended up getting their 800 number. I immediately gave it a call and was put on hold. I talk to a girl after a few minutes and she transfers me to her supervisor. Ten minutes into this hold, I get charged again for $12.50 from Microsoft. That sunuvagun is still using my card! I finally get the supervisor, and after another long hold, she tells me she cannot refund any of the funds. Not even the funds that were charged during the ridiculous 45 minutes of waiting I did! To add insult to injury, she said she could only put a “hold” on the account and that my card could not be removed from the system for a billing cycle! GRRR, Molly, please back me up on this one.

ps. I’m happy I switched to Sony for my gaming needs.


Hello Jamoto,

I’ve been a long time listener and have heard you refer to the listeners of BOL as the “buzz army”. Well….we already have an army…the twit army.

Therefore I move that we adopt “The Buzz Force” or “The Buzz Air Force” moniker. I’m an Air Force Communications Officer and believe that the sophistication of the BOL audience lends itself to an elite Air Force rather than the a ground pounding Army (just kidding Leo).

Just a thought, keep up the great work and LOVE THE SHOW..

Brian, in O’Fallon IL.

As host of the Buzz Report video series, Molly provides a fresh and funny perspective on the latest consumer electronic products to hit the market, as well as commentary on the stories and development that she thinks are truly buzz-worthy. She is also co-host of Buzz Out Loud, CNET's "podcast of indeterminate length," which entertains listeners with a funny and skeptical take on the day's technology news. Her other podcast, Gadgettes, is proof that girls can be geeks too.
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by burndive September 8, 2008 1:51 PM PDT
I hate Real.

Here are some facts you seem to have overlooked, though:

Real is licensing each copy of its playback software with the DVD Forum, so a big chunk of the $20 is in fact to pay for a license to legally play CSS-encrypted movies.

All this does is make an ISO copy of the DVD (wrapped in an extra layer of DRM) and plays back the DVDs as if they were in a drive. You won't be saving any space. The innovation here is that Real will organize your library for you, and supply cover art and metadata.

It's an interesting idea, but as I said, I hate real and so should you. Anything you install from them thinks that it can run all the time, phone home, and pop up messages. Also, I have dvd::rip on my Linux box, which I don't consider to be piracy. I don't distribute my movies, I just use them.
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by wickedwisdom September 8, 2008 2:50 PM PDT
Hey guys, you should check out Telestream's Drive-in application. It was released last week, and RealDVD is a straight-up ripoff of their product. Real is the Carlos Mencia of video software. Just thought you guys might be interested in that story, I haven't seen anyone addressing this.
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by neverforgetJeff September 8, 2008 9:40 PM PDT
Hey, this is Bob from the email. Thanks for reading my email. I understand the first $25.00 was my problem, but that last charge was 25 minutes into the phone call. Thanks Cooley for backing me up, you are my new favorite buzz guest. I don't like Molly anymore...... but I will be making a visit to my banker/creditor on Wednesday.
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by irhfah September 9, 2008 4:13 AM PDT
Hi Guys,

I think you should get Wil Harris to be a regular person on the podcast. There is something about a British accent! :)

Ingrid Holliday
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by n8xja September 10, 2008 9:20 AM PDT
On BOL - 802, there has been a lot of talk about measuring how many bits a user eats in a month. It is trivial. I've run the operations of more than one ISP and every device I've ever had in a network supports SNMP - simple network management protocol. Its a very easy way to read a counter of any sort of parameter supported by the device and since SNMP is very light weight, it is ideal for the job - heck even DD-wrt supports SNMP! Now, even though the devices support it, a company has to invest in the time and expense of the hardware to record and collect the data, and then the work flows to do something with it. They don't do it, for the same reason I didn't do it at the ISP's I've worked and/or owned, because its just one more thing to manage and that costs money! Now that they are getting pissy about caps, their business decision is to figure out if its worth it to measure or not to measure, now that is the question. So ISP's can do it, if they choose to, the collection of the information is trivial, wrapping all the business rules around it - that requires more consideration than slapping together a php page for end users to see where they stand. Love the show.
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by taweili--2008 September 10, 2008 2:11 PM PDT
Just want to follow up on the Prophecy in Demolition Man. Taco Bell announced it's opening sit down restaurants in Shanghai at the same month Arnold Schwarzenegger declared he's running for the government of California.
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Buzz Out Loud features Tom Merritt, producer Jason Howell, and a rotating roundtable of CNET's top tech experts reviewing the day's tech news. Each episode, five times a week, the crew analyzes, interprets, and argues about what all this technology means and what it's doing to us. Fans can join in the show by calling 1-800-616-2638, e-mailing at buzz@cnet.com, or commenting on the blog.


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