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January 8, 2009 3:57 PM PST

Skype thrives amid tough economy

by Marguerite Reardon

LAS VEGAS--The sinking economy has actually been a good thing for Internet telephony service Skype.

Scott Durchslag, the company's chief operating officer, told reporters during a press conference here at the Consumer Electronics Show that Skype is actually seeing a surge in new users as people look for ways to cut their phone bills.

"We are seeing consumer take-up of Skype accelerating because people feel they can get value and quality without making a huge trade off," he said. "And we're seeing a whole new opportunity in the business market, as companies that I'd never have thought would be a target for Skype are pro-actively coming to us and asking for a solution."

Skype, which is owned by eBay, offers downloadable software that allows people to make free calls to other Skype users and low-cost calls to cell phones and regular phones. The service also offers free video chat. The company boasts it now has over 370 million registered users. It's been adding about 30 million subscribers a quarter, Durchslag said. And these users are making lots of phones calls. Today, about 8 percent of the world's voice minutes originate from a Skype call, he said.

All told, Durchslag said Skype has been growing about 50 percent compared to the previous year in almost every metric from minutes used to new subscribers to revenues. He also said the company just had its seventh straight quarter of profitability.

All this is happening while other technology companies are hunkering down for a long, dark recession. Meanwhile, Skype is looking to expand its services and address new markets. In particular, the company sees opportunity to develop special services for the business market, offer more video , and expand its presence on mobile phones.

As part of this effort, the company announced here that an enhanced version of its software Skype 4.0, which drastically improves the quality of voice and video, will finally come out of beta in February. It also announced it will be offering its Skype software for mobile devices preloaded on Google Android phones along with about 100 Java-enabled handsets, including some sold in the U.S.

Sadly, Skype is still not available for Apple's iPhone, but Durchslag said an iPhone version will be available in the App Store, someday. But exactly when is still up in the air.

"We have to make sure the call quality is there and the application works really well before we can announce the software for any device," he said in an interview after the press conference. "But we will have something for the iPhone as soon as it's perfect."

Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies. E-mail Maggie.
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by tkarmadragon January 9, 2009 2:48 AM PST
Skype 'is' available for the iPhone through an application called IM+. It uses a web portal instead of an actual application, therefore bypassing the application restrictions. However, major cell carriers will continue to do everything they can to block Skype from penetrating their mobile bandwidth, even if it means sniffing VOIP packets out of your data stream and dropping them.

Cell companies want to keep their monopoly and continue to gouge people for inflated voice/data rates and long-term contracts. If Skype were ever allowed to gain a real foothold as an alternative mobile service, large companies like Verizon and AT&T wouldn't be able to compete. This is one of the major reasons why Google is being attacked on every front for pushing the FCC to open a portion of the wireless spectrum for free WiFi access to anyone in the U.S.A. The internet is already providing better, cheaper alternatives to every source of communication. Give people free access to it, and every traditional voice, television, and internet provider in the country would go bankrupt.

Let's hope the next internet revolution comes sooner rather than later!
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by malcolm-d January 9, 2009 5:14 AM PST
Skype for Linux seems to be stuck in a time warp... Where is version 3 never mind version 4.0. Skype for Mac is way behind the Windows version. Are Skype only interested in the MS Windows users?
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by bizkat28 February 2, 2009 11:26 PM PST
Skype is a great way to stay in contact with others if you have an online business or just like to surf the web 24/7. Skype also sells a hands free phone that you can take anywhere.
I personally use Skype for business purposes.
Thou, Skype is a great service company, my concern is the connection signal between Skype and cellphones. Everytime someone calls from a cell phone (incoming and/or outgoing) the connection is horrible. I would think SKYPE would have figured all this out by now.I have been with Skype for almost a year and most of my clients now own a cellphone instead of a land land.O(,for quicker or more convenient connectivity).
SO, my question is when is Skype going to work on the signal between a cellphone and their service?
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