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June 9, 2008 3:28 PM PDT

AT&T's iPhone 3G subsidy will cost 'em

Posted by Marguerite Reardon
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A newly negotiated deal with Apple could hurt exclusive U.S. iPhone carrier AT&T in the short term, but the cell phone carrier sees a big upside for the future.

Following the much-anticipated launch of the iPhone 3G at an Apple event in San Francisco on Monday, AT&T announced that it had struck a new deal with Apple. The new arrangement between AT&T and Apple is similar to other contracts AT&T has negotiated with other smartphone manufacturers such as Research In Motion and Samsung.

(Credit: Apple)

Since the first iPhone was launched last summer, AT&T and Apple have shared ongoing revenue from iPhone users. But now AT&T will pay the upfront cost for the iPhone 3G and subsidize the total cost of the phone by making customers agree to a two-year service contract.

The arrangement will benefit consumers by allowing the new iPhone to be sold at a much lower price point. The 8GB version will cost only $199 and the 16GB version will sell for $299 with AT&T's subsidy. This puts the iPhone on par with other smartphones such as RIM's BlackBerry and Samsung's BlackJack.

But the new deal comes at a price. AT&T executives said on a conference call with analysts and investors on Monday that the arrangement will put pressure on the company's profit margins and dilute earnings for the next year and a half. That said, the company believes that the new price point and improved Web surfing experience of the iPhone on AT&T's 3G wireless network will drive sales of the iPhone and get more customers using its data services.

"Less than 20 percent of our customers have integrated devices," Ralph de la Vega, the head of AT&T's mobile business, said during the conference call. "And at the $199 price point we could have mass adoption and put the iPhone in the hands of people who have never surfed the Web on a phone."

What's more, AT&T sees iPhone users as highly valuable customers. Executives said that they are willing to make upfront sacrifices to get these customers on their network.

Specifically, iPhone users typically generate more revenue than basic AT&T cellular customers because they use more data services, de la Vega said. And with the new 3G capability and more applications coming to the phone, executives expect that to increase. iPhone users are also more willing to recommend the device to friends and family. And the churn or rate at which they drop the iPhone and the AT&T service is very low compared with customers using other devices.

"The 2G iPhone experience helped us understand what the customer characteristics are likely to be," Rick Lindner, CFO of AT&T, said during the conference call. "These are high value customers."

As a result of the new arrangement, iPhone users will subscribe to the same kind of voice data plans already offered to other AT&T smartphone customers. This means that as part of the two-year contract commitment, customers will be required to have at least a $39.99 voice plan. And they will choose from one of two data packages. Consumers will get the full smartphone data package for an additional $30 extra a month. Business users who want corporate e-mail can select a data plan for an additional $45 a month.

Update 3:59 p.m. PDT: The new AT&T iPhone 3G data pricing means that consumers will now pay $10 more a month for data service. The original iPhone data plan, launched a year ago, costs $20 a month. An iPhone 3G must be activated in either an AT&T or Apple store, and customers must agree to the two-year service contract with AT&T, de la Vega said.

Originally posted at News Blog
Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies. E-mail Maggie.

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Add a Comment (Log in or register) 17 comments
by amandachuck June 9, 2008 4:17 PM PDT
Well, they can't have it both ways. As long as cell phone companies continue to "subsidize" marked up cell phones (no way an iPhone costs $500 to make even with a 100% margin for Apple), they will have to deal with lower profits. Just let cell phone companies sell phones directly to consumers and then let the providers compete on service and price.
Reply to this comment
by gsmallfield June 11, 2008 8:58 AM PDT
Why would the cell service providers want competition? That's why our plans all have a 1-2 year contract, to minimize competition and maintain their oligopoly. Without contracts, new competitors to our Sprint/ATT/Verizon/T mobile (read: lack of a good choice) could quickly form by leasing tower/data time.
by Coldkilla9 June 9, 2008 5:00 PM PDT
So does this mean I can get a 3G iPhone for $30 a month with unlimited internet/3G/SMS Text Messaging/Picture-Video Sending/Email?
Reply to this comment
by aka_tripleB June 9, 2008 6:37 PM PDT
No, from what it sounds it's at least $70 a month. $40 voice + $30 or $45 for data. And you can go for higher voice plans if you want also.
by count_schemula June 9, 2008 5:03 PM PDT
$10 more per month, over 24 months = $240. Not so subsidized after all, although the extra $10 does get you 3G.
Reply to this comment
by June 9, 2008 5:18 PM PDT
That's why I always thought that you having to agree to a 2-year contract on the first iPhone was a bunch of bull. They didn't subsidize the phone at all so they didn't have to make any money back for the phone which is the whole reason for a 2-year contract.
Reply to this comment
by Miko34 June 9, 2008 5:22 PM PDT
That's too much. Considering I'd keep the 3G iPhone for more than two years, it's just not worth the extra cost per month. $10/month is too greedy. Looks like I'm gonna look for a new carrier...

Aren't these companies making enough money off of texting that should be included with internet for free anyway? I don't have to pay anymore for texting from my computer at home, why do we have to do it on a cell phone? Well, I guess we don't since I'm not...


Hmm... that Google Phone is looking better by the minute.
Reply to this comment
by pisceandelusions June 9, 2008 7:25 PM PDT
The $200 is also great news for everyone who got the original iPhone and had to pay the higher price - now all they have to do is sell their original iPhone for even just $100 and they already have half of the cost of the new one - making it possible for original owners to upgrade for around $100.

Apple will dominate the mobile phone market, it is inevitable, and as was mentioned, it's all about the ecosystem they're creating around it - and, of course, their ability to constantly meet the needs of the consumer with an elegant product that is extremely functional and very well engineered.

There is no doubt in my mind that the beginning of the end for Microsoft happened way back with the introduction of the iPod, and iTunes for Windows - this gave Windows users a peek at how good Apple software is, even on a Windows PC. And the quality of the iPod, it's beautiful design, coupled with the iTunes software was tempting enough for a lot of people to finally consider getting a Mac.

The iPhone is picking up it's own heavy stream of income and, of course, will further saturate the market with awesome products that will result in even more market share for Mac computers.

Just wait, I say Apple goes over $500 by the end of the next 2 years unless it splits before that. Microsoft is sinking, fast. Switch now while you can, everything Windows is already obsolete and will never even remotely come close to touching the future Apple holds.

Poetic Justice? Indeed. Cheers to everyone who's thought differently through all the years, and congratulations to everyone still suffering through Windows - the end is near and you'll finally see the light.

http://www.pisceandelusions.org
Reply to this comment
by Vegaman_Dan June 9, 2008 8:14 PM PDT
It is ironic that your username includes 'delusions' in it, hmm?
by egghead321 June 9, 2008 8:19 PM PDT
Sell the first generation iPhone for $100? I konw there are people who are willing for $100 for the 1st generation even the 2nd generation iphone cost $200 w/ activation. However, people who need unlocked iPhone can't really use the 3G, so what is the point to get iPhone w/ out 3G?
Reply to this comment
by etiahwhite June 9, 2008 10:13 PM PDT
I'm really excited for the new iPhone...I don't regret purchasing my iPhone at all. Apple really makes a quality product and more importantly they take care of it after purchase. My only concern is what does this two-year contract agreement mean for current users. We had to sign 2 year agreements to get the phone before...are they gonna make us add another 2 years or just add to our existing contracts so that they are 2 years. I don't take issue with having a 2 year contract it's something I've learned to live with. Other than that $300 is a freaking steal in my opinion I can't believe I have wait another month....oh the suspense!!!!
Reply to this comment
by Kings X Rocks! June 10, 2008 4:54 AM PDT
Right back to the good 'ol "2-year agreement"!

Maybe AT&T could use some cheaper electricity for their switching/cell equipment and abandone the whole 2-yr "recoup our costs" thing. Who knows, I without it, I might choose to buy multiple devices from them...
Reply to this comment
by bripat22 June 10, 2008 6:23 AM PDT
and what about the news that "non-upgrade eligible" ATT customers will have to pay an undisclosed higher price for the 3g??? That's horrible!
Reply to this comment
by rcrusoe June 10, 2008 8:07 AM PDT
My initial opinion is that the 3G iPhone hardware and pricing is reasonable. I've been a Bellsouth/Cingular/ATT customer since the early 90's, so a 2 year contract requirement isn't an issue. With that said, I am perfectly content to stay with my 1st gen iPhone. I use a Nuvi 350 gps, so I have no use for an additional gps in my phone. In addition, as an ATT dsl customer I have free access to all of their wifi hotspots, so staying on Edge isn't a problem. Some people will complain about ATT, others about this feature, or price, or something, but Apple will still sell a ton of phones. And I'll upgrade when my present contract is over - and complain about the extra $10/month.
Reply to this comment
by Rmiami225 June 10, 2008 9:09 AM PDT
When the dust clears after July 11th I get one of these things ... or maybe two! I would not count Microsoft out too soon ... and yes I bought a Macbook after being exposed to the Mac experience ... but when Toshiba came out with the M700 tablet, I jumped back! The iPhone is great but they still don't have a tablet, their voice and hand recognition sucks, and MS oneNote on this tablet rocks!
Reply to this comment
by Zaunto June 11, 2008 9:37 AM PDT
It will be interesting to see if this arrangement does anything to slow or stop "unlocking". Not everyone wants to be an AT&T wireless customer. Lately, I haven't been getting "more bars in more places", so I'm not sure if the iPhone is compelling enough to keep me with them.
Reply to this comment
by Malysh13 June 11, 2008 4:15 PM PDT
So... I want to take an iPhone out of the country with me (Russia). I did this before - bought an iPhone and just never signed up for AT&T and unlocked it and boom - no problem. Now I MUST sign up for AT&T? And if so, what is the cancellation fee? Anybody know?
Reply to this comment
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About Living with the iPhone

Kevin Ho is a San Francisco attorney and the owner of a brand new iPhone. He'll be writing about the experience for the CNET Blog Network.

He is a member of the CNET Blog Network and is not an employee of CNET.

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