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May 21, 2008 6:35 AM PDT

US Small Business Administration wins award for innovative, open source-based website

Posted by Matt Asay
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Who says government can't innovate? As the US Small Business Administration recently demonstrated, government can innovate, and increasingly does so with open source.

The US Small Business Administration just won the prestigious 2008 GCN Technology Leadership Award for its innovative Business.gov website, a site that had formerly been bogged down by proprietary BEA software. No more. The site, which coordinates some 9,000 resources throughout the US federal government for 21 different agencies, has seen a 30 percent increase in traffic since it was resurrected through open-source technologies, including Alfresco.

Nancy Sternberg, the project's hard-charging lead, built the revitalized Business.gov around 37Signals' (Ruby-based) Basecamp, Google search, Alfresco's web content management, and MySQL. According to the article, the next phase will involve completely dumping BEA for JBoss. As she notes of the Alfresco piece, it's 50 percent of the cost of her former BEA implementation and was developed with just two full-time employees.

Not that it was easy:

[Sternberg] persevered as her team worked to create benefit statements for each agency. "I don't give up," she said. "We gave them tools that helped them go back to their agency. We were very successful in getting the naysayers to quiet down and even step up."

Think about that: A better web experience developed by significantly less money and few resources, all in the face of significant opposition. That's open source.


Disclosure: I am an Alfresco employee.

Matt Asay is general manager of the Americas and vice president of business development at Alfresco, and has nearly a decade of operational experience with commercial open source and regularly speaks and publishes on open-source business strategy. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.
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About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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