webloyalty

commentary During one of the busiest online shopping periods of the year, legislation that protects online shoppers from being preyed upon by unscrupulous marketers and Internet retailers could become law soon.

A bill called the "Restore Online Shoppers' Confidence Act" was passed by the U.S. House of Representatives last week and should soon hit the desk of President Barack Obama.

The legislation is designed to stop a practice made infamous by three marketing firms: Webloyalty, Vertrue, and Affinion. These companies presented ads for membership programs to consumers just as they were completing transactions at Web stores. The … Read more

Legislation that makes it illegal for Web merchants and so-called post-transaction marketers to charge credit cards without the card owners' say-so came closer to becoming law this week.

A bill known as the "Restore Online Shoppers' Confidence Act" passed on Tuesday in the U.S. Senate. The law will make it illegal to use "misleading post-transaction advertisements" and require marketers to clearly disclose the terms of their offers. Merchants and marketers must now "obtain billing information, including full credit or debit card numbers," directly from card holders. The legislation was the government's answer … Read more

After federal lawmakers concluded that Affinion Group preyed on the public, the post-transaction marketer is now asking the public to become an investor. Last month, Stamford, Conn.,-based Affinion filed for an initial public offering.

Affinion said in documents filed with the Securities and Exchange Commission that it is seeking to raise $400 million. According to The Wall Street Journal, Affinion has yet to set a price range or date for its IPO.

Last year, U.S. lawmakers launched an extensive investigation and found that the practices employed by Affinion--as well as … Read more

The U.S. Senate is moving to put an end to one of the biggest scandals ever to shake online retail.

Sen. John (Jay) Rockefeller, chairman of the Senate Commerce Committee, introduced a bill on Wednesday designed to prevent post-transaction marketers from duping consumers into enrolling into monthly memberships.

Rockefeller's committee has said marketers Webloyalty, Affinion, and Vertrue were responsible for mysterious credit card charges that millions of Americans, including elderly citizens and wounded Iraqi veterans, have complained about for years. Rockefeller's bill, called "Restore Online Shoppers' Confidence Act," is the result of a yearlong investigation … Read more

Visa, one of the world's largest credit card companies, is taking aim at "scam" marketing practices that were quietly used by some of the Internet's largest retailers in recent years.

Retailers will no longer be able to allow third parties to charge a customer's card without the card owner re-entering credit card information, Visa said Tuesday. This is Visa's response to one of the biggest scandals to rock online retailing in years.

Last year, the U.S. Senate Committee on Commerce, Science, and Transportation launched an investigation after learning that thousands of consumers had … Read more

Social-networking site, Classmates.com is once again accused of misleading consumers.

At a time when Classmates.com and parent company United Online are already mixed up in a congressional investigation, Classmates.com is attempting to settle a lawsuit that accuses the company of sending e-mails that duped users into believing the messages had come from old high school chums.

E-mail recipients only learned the truth after paying for upgrades to their membership, according to court documents. In a court filing, Classmates.com has agreed to pay $9.5 million to settle the suit but did not admit any wrongdoing. The … Read more

New York Attorney General Andrew Cuomo has launched an investigation into the marketing practices of 22 online retailers, including Staples, 1-800-Flowers.com, and Orbitz.

Cuomo's office said Wednesday it issued subpoenas to the merchants and requested information about the retailers' relationships with three marketing companies, Webloyalty, Affinion, and Vertrue. These firms have allegedly misled consumers for years into joining membership programs and paying monthly fees.

Webloyalty and the other companies are so-called post-transaction marketers that have compiled a long history of consumer complaints and class-action lawsuits. Typically, the three firms present pop-up ads to online shoppers when they're … Read more

Affinion Group, one of three Web marketers accused of misleading consumers into signing up for membership programs and paying monthly fees, has vowed to do away with some of its most controversial practices.

The post-transaction marketing firm informed the U.S. Senate Commerce Committee that it will no longer acquire credit-card numbers and other information from anyone else but a card owner, the Commerce Committee announced Friday. From now on, Affinion will require a consumer to input their own transaction before the company will sign them up to a membership program or charge their card.

Affinion and competitors Vertrue and … Read more

Representatives from some of the post-transaction marketing firms now under government scrutiny for allegedly duping consumers into signing up for membership programs are trying to whip up support on Capitol Hill.

According to my sources in Washington, D.C., some of the marketers have sent representatives to meet with individual lawmakers about taking up their side as the U.S. Senate commerce committee continues to investigate the practices of three firms: Webloyalty, Affinion, and Vertrue.

These companies, all based in Connecticut, are accused by Sen. John Rockefeller (D-W.V.), the committee's chairman, of misleading as many as 30 million … Read more