A fall software update from TiVo damaged a popular feature on the company's DVR, and months later the change remains unfixed for a number of customers.
As part of the TiVoToGo feature, software from Roxio called Toast 8 allows users to transfer recorded shows from TiVo to mobile devices, like laptops and iPods, or put the shows on DVDs. The recording and transferring functions stopped working late last year for some customers using Toast.
Users began to complain starting in early October that they were unable to transfer, or burn, any TiVo'd shows at all.
"Right after … Read more