Spotify will hold a media event Wednesday, December 11, and we'll be there to bring you all the news.
The press conference, which is expected to be the subscription music service's announcement of a free mobile offering, starts at 7 a.m. PT at Spotify's new offices in New York. We'll live-blog the whole affair.
The event won't have a public webcast, so tune into CNET's coverage to know what's happening at:CNET's live coverage of Spotify's press event
The invitation to the event simply read "We're having a … Read more
The long, slow march toward end-of-life of Microsoft's currently most popular operating system is under way.
As of October 30, 2013, Microsoft ceased selling boxed copies of Windows 7 at retail. (ZDNet's Ed Bott posted back in April of this year about the pending October 30 cut-off date, but a few stories have popped up this week about it, so this is just a reminder.)
This October 30 cut-off date doesn't mean that OEMs or retailers are no longer selling PCs with Windows 7 preloaded. I can verify after a trip earlier this week to the Datavision … Read more
Spotify has millions of active users who don't pay a cent for the service -- they just opt to hear advertising on the streaming music service instead of paying a monthly fee.
The one catch is that free listening is only available on computers. However, this could soon change.
Spotify is reportedly in the midst of planning free, ad-supported, mobile music streaming, according to The Wall Street Journal. This means users will be able to listen to music on the go via their smartphones and tablets.
According to the Journal, the purported free mobile service will let users play … Read more
While the feds consider Jeremy Hammond a criminal hacker, thousands of others think of him as an altruistic political activist.
Hammond, 28, is accused of leading the massive Stratfor hack, which resulted in the alleged theft of 200GB worth of data from companies and government agencies like the US Army, the Department of Defense, Lockheed Martin, Dow Chemical, Coca Cola, and Bank of America.
Though Hammond pleaded guilty to conspiracy, he also claims that this hack was fueled by his need to protest and expose the secret actions of the government and private corporations.
"People have a right to … Read more
Apple customers may have access to some "geniuses" at the mall, but Amazon Kindle Fire HDX users can now get live -- and visual -- tech support no matter where they are.
The company, which unveiled its new tablets Tuesday, has added a "Mayday" button to its Quick Settings menu, letting users connect with a customer service representative via a video feed. The Amazon representative can then talk you through your problem, draw on your screen remotely to provide directions, or even take control of your device and fix the issue right in front of you. … Read more
AT&T has outscored rival carriers to earn a top grade for customer support for the first time in a J.D. Power study.
Released Thursday, the study asked wireless users to rate their carriers for customer care. AT&T took home a score of 795 out of 1,000, ranking well in the area of both walk-in and online support. Verizon Wireless came in second with a score of 790.
Among non-contract carriers, MetroPCS was ranked No. 1 with a score of 770, followed by Cricket with 750.
Overall, the wireless industry is providing solid support in … Read more
There are plenty of apps that allow you to control a remote PC from your phone or tablet, but what if you want to go the other way? What if you need to help a friend, relative, or employee with his or her mobile device?
TeamViewer QuickSupport lets you remotely control a smartphone or tablet from any computer. It's available for Android and iOS.
Well, maybe "control" is the wrong word. Although you can establish a remote connection to, say, an iPhone while sitting at your laptop, you can't actually control the phone or even get … Read more
Regulators from five countries joined together in an operation to crack down on a series of companies they say orchestrated one of the most widespread Internet scams of the decade.
The U.S. Federal Trade Commission (FTC) and other international regulatory authorities today said they shut down a global criminal network that allegedly bilked tens of thousands of consumers by pretending to be tech support providers.
FTC Chairman Jon Leibowitz, speaking during a press conference with a Microsoft executive and regulators from Australia and Canada, said 14 companies and 17 individuals were targeted in the investigation. In the course of … Read more
Microsoft's new Windows Phone 8 devices will hit stores this fall. And support from carriers like Verizon Wireless will be crucial if the company stands a chance of competing with smartphone giants, Apple and Google.
Microsoft today took the wraps off Windows Phone 8, the next iteration of its mobile software for smartphones. Device makers Nokia, Huawei, Samsung and HTC have all committed to building Windows Phone 8 devices, Microsoft said. So far all four major wireless carriers, including Verizon Wireless, are onboard as well, which is good news for Microsoft. The big question now is how much support … Read more