"Thank you for sharing" takes on an entirely new meaning when using social media. Most of the people who use Twitter, Facebook, and other social networks intend their posts to enlighten, amuse, or inspire their friends and followers. It doesn't always work out that way.
For businesses, Twitter is primarily about customer relations, but this can backfire, too, as Customer Think's Trish Miller points out in the Top 10 Twitter Mistakes of 2012.
The first time you sat behind the wheel of a car you didn't just turn the key and head for the freeway … Read more