Store charges $5 'showrooming' fee to looky-loos
Celiac Supplies, a Brisbane, Australia, store specializing in gluten-free groceries, has unveiled a shopping policy that has fired up the controversy around "showrooming," the act of checking out products in-person at a store and then going online to buy them for a lower price.
Celiac Supplies posted a sign notifying customers of a $5 fee for in-store browsing. That fee then would be deducted from the cost of any in-store purchase. As images of the store's sign spread on Reddit, so did consumer outrage. Reddit user SimplyGeek summed up the sentiments saying, "I would never walk into a store with this policy. It's so incredibly ignorant, self-defeating, and hostile to potential customers."… Read more