sense

TomTom's Lifetime Maps are useless if it takes a lifetime to update

I propose a new test for GPS reviews. Can you actually update your device easily with new maps? When it comes to TomTom, that's a test it has failed for me with three different units, making me want to navigate elsewhere for my GPS needs. Worse, the company seems not to care about known problems.

For all of you TomTom owners feeling lost out there, come along. I'll share some of my pain, and you can nod in agreement. Maybe, just maybe, TomTom might even fix things.

The disposable GPS? Back in 2010, I tried to update my … Read more

HTC's global One S gets Android 4.1.1 Jelly Bean

Android 4.1.1, also known as Jelly Bean, will finally make its way to some global versions of the HTC One S.

It's still unclear when the U.S. version of the One S, sold by T-Mobile USA, will get the update. PocketNow was the first to pick up on the new software release.

HTC phones have been slow to get the latest version of Android, partly because the company has chosen to heavily customize its products with the Sense skin, which adds a layer of complexity to future software upgrades. In addition, the updates must be approved … Read more

IBM imagines a computer that smells your illness

For the past several years, IBM's research arm has been making predictions about emerging technologies that will change our lives over the next five years. Dubbed "5 in 5," the annual year-end list has already accurately predicted the rise of now-familiar cultural touchstones like Siri, as well as our reliance on smartphones for everything, and real-time speech translation.

This year, IBM has taken a more in-your-face approach to predicting the future of innovation, by specifically focusing on, well, the face and the five senses that make their home there (and yes, hands and everywhere else in the case of touch).… Read more

My hunt for the perfect Windows 8 convertible laptop

One of the most exciting things about Windows 8 is the emergence of convertible laptops. They can be tablets! They can be laptops! I've wanted this type of device for ages, and I've been exploring the possibilities.

Ever since I got a MacBook Air about two years ago, it's left me disappointed in one key area. I wish there were times I could just use it like a tablet. Soon after getting it, I abandoned taking an iPad around on trips. There was no need. The MacBook Air gave me the same instant-on access to the Web … Read more

Why Google 'vertical' search shouldn't face antitrust action

It's likely we'll finally see the U.S. Federal Trade Commission make a decision on whether to take antitrust action against Google in the coming days. Among the charges is the idea that Google somehow is being unfair to competitors with "vertical" search. That has been, and remains largely to me, a laughable argument.

If the FTC did take action on this issue, it would be punishing Google for doing exactly what a good search engine should do.

Make no mistake. There are issues where Google deserves some antitrust attention. But vertical search isn't one … Read more

Life in the Microsoft Surface line

COSTA MESA, Calif. -- I'm no stranger to Apple lines. Come prepared with a chair, and a laptop to keep busy, and settle in among the converted. But a Microsoft line? The last time I was in one was for a midnight release of Windows 98. I didn't know what to expect as I joined the line Friday among the Microsoft faithful to get one of the new Microsoft Surface tablets.

I'd called the previous day to the Microsoft Store in my local shopping center, South Coast Plaza, in the Southern California city of Costa Mesa. A … Read more

Making sense of the confusing world of Windows 8

Can you have too much choice? It's an old adage, and I'm beginning to feel it again as I ponder what to do about getting started with Windows 8, which launches October 26. Do I want a tablet, slate, convertible, laptop, or laptop with touch screen? Where does Windows RT fit in? There are so many choices that I feel almost paralyzed in deciding. As a first step, which I hope will be useful to others, I've tried to organize the options.

Microsoft's lack of guidance Let me start with some background and … Read more

Print isn't dead, though printer woes make me wish it were

Normally I try to provide thoughtful commentary in the Common Sense Tech column, with solutions to problems that I raise when I can find them. But indulge me in rant. Because, once again, I've had it with printers.

I hate printers. They never seem to work. I don't care the model. I don't care the operating system talking to them. I don't care if it's printing through wireless or USB. Printers don't work.

I print far less than I ever used to, but the odd occasion still comes up requiring it. Often it's that there's some form that requires an actual physical signature be written on it, because some bank, government agency, or other bureaucracy is still operating in the paper age.

With a sigh, I push print and hope that the form actually comes out of the printer. Sometimes it does, which leaves me in dread of the next step -- will I be able to scan it with my signature, in order to e-mail it back. Or worse, can I get the fax to work, if that's the only way to send it? Where's my phone cord again?… Read more

Verizon Galaxy S3 'world phone' coming. But when?

Readers keep asking me for an update. When's Verizon going to make its Samsung Galaxy S3 phones capable of global roaming, as I wrote about in an earlier column. Bad news: Verizon's still not saying when, though it promises the capability will still come.

Let's go back to what I was told by Verizon in June, from my column about using the Galaxy S3 to roam both within and outside the U.S.:

The Verizon model of the Galaxy S3 will be global ready for GSM roaming after a software update that will … Read more

Missing on Mac: Calendar with multiweek view, space for notes

I've written before that one of the hardest things about moving to the Mac from Windows was leaving behind the Windows-version of Outlook, in particular its calendar.

I greatly miss two key features: ample space for making notes related to an event and the multiweek view to see events split across two months. Alternatives for the Mac from Apple, Google, and even Microsoft's own Mac-version of Outlook fail to measure up. That's too bad.

Room for notes Let me start with the importance of allowing room for notes within events. When scheduling a meeting or an appointment, … Read more