Manage updates with the Download AppThe value of old-fashioned ways in a Web 2.0 world
Today we are in the throes of a slow return to a world of more personal connection between companies and their customers. Web 2.0 is allowing it, and for some people perhaps it is a new concept, but in fact it dates back to the beginning of commerce, to individual barter or the local market and the personal connection between those selling or buying the goods. For a long time we have engineered and marketed and grown our way out of this type of connection, and it is still quite startling when you see it happen in a genuine … Read more
