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Doctors try to stifle online patient reviews

Dr. Jeffrey Segal has an interesting business. Called Medical Justice, it proclaims on its home page that it is "relentlessly protecting physicians from frivolous lawsuits."

One thing Medical Justice does in its march against frivolity is help doctors get patients to sign "Mutual Privacy Agreements." These appear to be documents in which the patient promises never to post anything negative about the doctor on review sites or blogs. (2,000 doctors are already using these agreements.)

There are many, many words on the Medical Justice site. And I tried to pay attention to them all. So … Read more