planning

Aside from monopolistic cable providers that force their customers to buy expensive bundles of TV channels they might never watch, wireless operators may be the only other businesses I know of that often force their customers to buy expensive services they don't really want.

In this edition of Ask Maggie, I answer two questions from readers who highlight this point. In the first question, a reader asks if he can avoid hefty international roaming fees by getting his brand-new Samsung Galaxy S4 phone unlocked so that he can use a foreign carrier's wireless service while he is abroad … Read more

As Apple waits for the city of Cupertino, Calif., to give the final thumbs-up for the design of its new spaceshiplike headquarters, the company has been tinkering with the details.

Cupertino published the software giant's project update for the headquarters on the city Web site on Wednesday. Included in the documents are the project description, site and landscaping plans, floor plans, renderings, and a bicycle plan.

While a ton of information was submitted, it appears that the basic essentials haven't changed too much. The building still looks like a circular spaceship; in fact, many of the renderings in … Read more

Netflix is taking a closer look at how to cater its video-streaming service to families.

In a letter to shareholders (PDF) on Monday, the company said it plans to introduce a family streaming plan in the U.S. that would let up to four people stream at the same time. However, this also means that Netflix may be looking for a way to minimize several people sharing one account.

The plan would cost $11.99 per month and let subscribers stream as many as four devices simultaneously. Netflix's current plan, which costs $8 a month, allows two streams at … Read more

Prepaid carrier Cricket Wireless wants to make sure it doesn't get shut out of the no-contract game.

With T-Mobile making a lot of noise about its no-contract plans, Cricket, a unit of Leap Wireless, is offering a family bundle that includes two smartphone plans for $40 each a month. Individual smartphone plans cost $50 a month. The plans were effective starting yesterday.

In addition, Cricket brought its iPhone plan down to the standard $50 price, which includes unlimited calling, text messages, and 1 gigabyte of full-speed data. A more expensive $60 plan provides 2.5GB of data, while the … Read more

Verizon has kicked off a new prepaid plan to lure in feature phone buyers.

Launched yesterday, the new no-contract plan costs $35 a month and offers 500 anytime minutes of talk as well as unlimited text and Internet. Tipping over the 500 monthly minutes will ring up an extra 25 cents per minute.

The deal is geared strictly toward feature phones, so smartphone owners need not apply.

Verizon offers four feature phones along with the plan -- the LG Cosmos 2, the Samsung Gusto 2, the Samsung Intensity 3, and the LG Extravert. All four phones are heavily discounted when … Read more

T-Mobile shook up the wireless industry this week with the introduction of its new no-contract service plans. But is the service really a good value for consumers compared to what the other big guys are offering?

In this edition of Ask Maggie, I answer that very question. A reader wants to know if he should ditch Verizon's wireless service for T-Mobile. While some people seem to balk at the notion that wireless consumers will have to "pay"for their smartphones under these new T-Mobile plans, I do the math to explain why even buying a device at … Read more

T-Mobile USA is taking a bold step forward with a new contractless plan for smartphone subscribers.

The company posted the new changes to its plans, which made their first appearance last January at CES, on its Web site on Sunday. The new contractless plans may attract customers looking for a value. But figuring out the ins and outs of the new plans is a bit confusing. To help readers better understand what it all means, and whether they can actually save some cash with these new plans, CNET has put together this FAQ.

What changes did T-Mobile make to its … Read more