negative reviews

Negative Yelp post lands reviewer with $750K suit

The Web is a lovely place to not merely get mad, but get even.

But what if the company you're criticizing thinks your version of "even" isn't even-handed?

A woman in Fairfax, Va., may now have to go to court to prove that her Yelping assessment of a contractor's work was vaguely just.

The way the Washington Post tells it, Jane Perez believed that Christopher Dietz had not merely damaged her home, as opposed to repair it, but also invoiced her for work he never did at all.

And then there's the jewelry.

Perez … Read more

Dentist charges patient for negative Yelp reviews, suit says

Online reviews are sticky little things.

I recently stayed at a hotel that someone on TripAdvisor had described as having filthy--in fact, sticky--conditions and I found it perfectly nice.

So one wonders about all the ramifications surrounding the case of New York dentist, Stacy Makhnevich. She is alleged to have gotten her teeth so deeply into a patient that she began charging him $100 a day for negative Yelp reviews.

The way TechDirt examines it, Makhnevich requires patients to sign a form handing her copyright to any online reviews.

Should the reviews not glow in the dark, she allegedly has … Read more