Manage updates with the Download AppTapping Twitter to monitor broadband outages
A number of Telstra's major broadband rivals have said they have no immediate plans to follow the telecommunications company's lead and use the Twitter microblogging service to monitor service outages and contact customers about support plans, though a closer look shows Optus to be one of the only large carriers not using the tool.
Telstra launched the offering over the past several weeks, garnering a mixed response from Australian users of the service, but rivals Optus, iiNet and Internode said they weren't as keen to offer an official Twitter-based service.
iiNet did admit that it had already … Read more
