Should you trust that official-sounding guy on the phone trying to talk you into transferring cash from your account to his? Well, we're going to go out on a limb here and say no, but in case that's not so obvious, new voice analysis technology out of Japan promises to help spot the scammers for you.
Nagoya University and Fujitsu have created software they say can automatically identify situations in which one party might "overtrust" the other. It does so by detecting changes in voice pitch and volume level that can occur under psychological duress.
By combining this technology with keywords such as "indebtedness" or "compensation" that are characteristic to a specific type of remittance-soliciting phone-phishing scam called furikomesagi, the researchers have developed a setup now being tested in collaboration with the National Police Agency of Japan and the Bank of Nagoya. … Read more