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Ask Maggie: On mobile frustrations

Smartphones are supposed to liberate mobile phone users, but often they just give wireless subscribers big fat headaches.

A cool new phone comes out and you're dying to get it. But wait. You don't have the right carrier and therefore your dreams of a fancy upgrade are dashed unless you switch wireless service providers. This is an all too familiar scenario for almost every wireless customer.

In this week's Ask Maggie column, I answer one reader's question about when I think the new BlackBerry Torch might come to Sprint Nextel. Currently, the latest BlackBerry from Research … Read more

Android Atlas Weekly 15: One Bing to rule them all (podcast)

Android continues to surge, Bing replaces Google search on some Verizon phones, and using your phone to jailbreak your PS3. Plus we cover the CNET News app and dig into the world of Widgets and shortcuts. This week's special guest: Senior Associate Editor, Nicole Lee!

Subscribe:  iTunes (MP3)iTunes (320x180)iTunes (640x360)RSS (MP3)RSS (320x180)RSS (640x360) EPISODE 15 Android market share to surge over next four years Why Android Is Stealing Share from iOS Bing to be on some, not all Verizon Android phones Android Now at 80,000 Market Apps Samsung considering Android-based TVs Samsung Galaxy Tab: An Android contender Take that, Samsung: Apple could sell 28M iPads in 2011 Confirmed: HTC Droid Eris will not get Froyo Verizon's dual-mode HTC slider leaked by FCC T-Mobile G2 gets official, preorders starting soon Use Your Android Phone to "Jailbreak"Your PlayStation 3 Read more

Verizon begins rolling out Android 2.1 update for Droid Eris

I'm sure many of you thought this day would never come, but all you HTC Droid Eris owners are finally getting your Android 2.1 update.

Verizon announced via its VZW Support Twitter account that it has begun rolling out the over-the-air update and will continue to do so over the next couple of weeks until it reaches all customers. The update is being released in random batches and you will receive a notification on your phone when it's ready for download.

Once installed, you'll be able to enjoy new features and improvements, such as pinch-to-zoom support … Read more

HTC: Hero, Droid Eris getting Android 2.1 update

BARCELONA, Spain--In addition to introducing two new Android phones, HTC revealed on Tuesday that it will release an Android 2.1 update for the HTC Droid Eris as well as the Sprint and GSM versions of the HTC Hero.

The company said the devices should be getting most of the features of Android 2.1 as well as the enhanced HTC Sense user experience that was announced today. However, it will ultimately be up to the carriers to determine which features make it onto the device. Unfortunately, HTC did not give any time frame for when the update might be … Read more

Smartphone touch-screen analysis tests finger fidelity

Moto Development Labs devised a simple method of analyzing capacitive touch screens using drawing programs. They put the iPhone, the Nexus One, the Droid, and the Droid Eris through the paces and proved not all touch screens are created equal.

Using only your fingers and a drawing app, Moto shows how you can test out the accuracy of your smartphone's touch screen. The test is simple: draw some slow, steady lines across the screen with your finger. If they're smooth and straight, your touch screen is tracking with relative accuracy. If they're wavy or jagged, your phone … Read more

Verizon pushes out update for Droid Eris

Verizon announced on Thursday that it has begun pushing out a software update to HTC Droid Eris users.

Like the upgrade for the Motorola Droid, the over-the-air update (specifically, ROM version 1.16.605.1/Radio version 2.32.40.11.09) will be delivered to small group of customers first and then slowly rolled out to everyone within a week. Users will receive a notification on their smartphone alerting them when the update is ready for download.

Highlights of the update include:

While on a call and the device is in screensaver mode, pressing the End key now takes … Read more

HTC Droid Eris to get Android update in 2010

While Motorola Droid owners are prepping to get Android 2.0.1 delivered to their smartphone in the coming weeks, HTC Droid Eris users might be wondering, "Hey, what about us?" Well, the good news is that there is an update coming. The bad news is you're going to have to wait a bit longer.

Verizon said Friday that it plans to release an OS update for the Droid Eris, which currently runs on Android OS 1.5, in the first quarter of 2010. The carrier did not specify which version of Android it would release for … Read more

Prizefight: Samsung Behold II vs. HTC Droid Eris

With four Android phones in its stable, T-Mobile remains the Google Android leader. Its latest model is the Samsung Behold II, which offers a brilliant display and one of the best media players we've seen on an Android phone so far.

But just a week earlier, and the same day it introduced its Motorola Droid, Verizon Wireless unveiled the HTC Droid Eris. Also a touch-screen phone without a physical keyboard, the Droid Eris offers all the features you'd expect from an Android phone, while adding full multitouch and deeper levels of customization with the HTC Sense interface.

The … Read more

Switching to Android? Read this first

With the recent flood of new Google Android phones, some of you may be thinking of making the switch. You're right to consider it, as there are many advantages to the operating system, not the least of which is the growing line of attractive handsets. But for the uninitiated, Android can be a bit of a mess. It's supposed to be a uniform operating system across all devices, but in practice, the user interface on each device varies slightly. It offers third-party applications, e-mail syncing, and a media player; however, the capabilities of those features also will differ by handset. Lastly, while Android promises a high degree of user customization, that may not mean a whole lot to the average person.

Understanding the operating system Fear not, as Android takes only a brief period of acclimation. Even after a few minutes, you'll get the hang of the interface and you'll be able to navigate your way through your phone. Yet, you need to know a few things about Android before making the jump. Below I've told you what to expect, because I'd hate for you to be surprised by what you find. And equally as important, because your Android experience will vary by device, I'll break down the current U.S. handsets and give you the basic scoop of the Android features on each device.… Read more

Slow start for the Motorola Droid?

NEW YORK--The new Motorola Droid got a sleepy reception on Friday morning when it officially went on sale across the country in Verizon Wireless stores starting at 7 a.m. in some places.

From New York to San Francisco, most stores around the country had few if any lines when doors opened Friday morning. There was a handful of people waiting outside at the Verizon Wireless store on West 34th Street here in Manhattan. And about 20 people waited in line outside a store here on Sixth Avenue, as well as at one in Clifton, N.J., Verizon officials said.

CNET reporters in San Francisco reported they saw only about 15 customers lined up for the device before a Verizon Wireless store opened there Friday.

The scene was somewhat more lively last night, when Verizon Wireless opened its West 34th Street in New York City from midnight to 2 a.m. About 100 eager Droid customers were in line when the store opened last night. Verizon spokesman David Samberg said the company sold 85 Droids in the first 45 minutes the store was open on Thursday night.

But even though the Droid didn't stir enough enthusiasm to get people to stand outside on a cold November morning, there appeared to be a steady stream of customers in several Verizon Wireless stores. Many customers were interested in the Droid, while some were checking out the new HTC Android Eris, which also went on sale Friday.

Lines are overratedSamberg said that a lack of a long line or shortage of devices is actually a good thing. And he urged people to not prejudge the phone's success on that alone.… Read more