Disappointed Sony PlayStation 4 owners with broken consoles can take advantage of a new exchange process cooked up by Amazon to address hundreds of unhappy customers.
GeekWire spotted an Amazon review Monday that said the online retailer had a "special process to send replacements to those who have faulty consoles," without needing to ship the defective gadget back right away. Commenters on the review said they also were able to take advantage of the program by contacting Amazon customer service.
Amazon said that the majority of its customers who have ordered the PS4 have not been affected. "… Read more