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Nikon tops SLR customer satisfaction survey

Update 11:25 a.m. PDT: Some folks seem confused about what exactly J.D. Power and Associates is measuring, so I've added some more detail about the study and about Sony's rating.

Well, this news isn't going to go over well at Canon.

According to a new survey by J.D. Power and Associates, Nikon is the clear leader in customer satisfaction among digital SLR (single-lens reflex) customers in the United States. Adding insult to injury, SLR newcomer Sony came in second.

The survey doesn't measure product quality, but rather how happy more than 7,… Read more