data plan

Why cell phone locks and required data plans are unfair

Aside from monopolistic cable providers that force their customers to buy expensive bundles of TV channels they might never watch, wireless operators may be the only other businesses I know of that often force their customers to buy expensive services they don't really want.

In this edition of Ask Maggie, I answer two questions from readers who highlight this point. In the first question, a reader asks if he can avoid hefty international roaming fees by getting his brand-new Samsung Galaxy S4 phone unlocked so that he can use a foreign carrier's wireless service while he is abroad … Read more

T-Mobile's new contractless data plan explained (FAQ)

T-Mobile USA is taking a bold step forward with a new contractless plan for smartphone subscribers.

The company posted the new changes to its plans, which made their first appearance last January at CES, on its Web site on Sunday. The new contractless plans may attract customers looking for a value. But figuring out the ins and outs of the new plans is a bit confusing. To help readers better understand what it all means, and whether they can actually save some cash with these new plans, CNET has put together this FAQ.

What changes did T-Mobile make to its … Read more

Sprint unveils shared data plans for small businesses

Sprint now offers small-business customers a way to pool their mobile data usage and trim costs.

Introduced on Friday and available only until June 13, the new plans are geared for businesses with up to 30 mobile devices. The plans cover smartphones, tablets, mobile hot spots, and USB dongles and require the standard two-year contract.

The smartphone plan allocates 20GB of shared data across 10 devices, 40GB across 20 devices, or 60GB across 30 devices. The more data and devices, the higher the cost -- ranging from $139.99 through $349.99 per month. The first device must be a … Read more

Can you ditch your smartphone data plan for Wi-Fi?

Wi-Fi is just about everywhere these days, so why do you still have to pay an arm and a leg for pricey 3G and 4G wireless data service from a carrier if you want to get online from your smartphone?

This is a very good question. Now that every smartphone on the market comes with Wi-Fi capability built-in, some frugal wireless customers are wondering whether they can subscribe to a voice-only service and use Wi-Fi instead of a costly data plan to access the Internet.

In this edition of Ask Maggie, I explain why the major carriers don't offer … Read more

Back to cell phone basics: Buying a non-smartphone

For some people, smartphones and their always-on Internet connections and apps is a waste of money.

If you don't need apps or games and you can live without fast, robust access to the Net from your cell phone, then a smartphone might be expensive overkill. All four of the major U.S. wireless carriers still offer basic feature phones, which don't require expensive data plans. In this Ask Maggie, I offer some advice to a reader who is looking for one of these phones.

I also offer some advice regarding the new all-in-one desktop computers.

Going retro with … Read more

T-Mobile's 'Value' plan beats 'Classic' any day

Walk into a T-Mobile store and a second cell phone payment option might catch your eye: the Value plan.

At first, the plan looks a bit like an interest model: a lower up-front cost for your purchase, say $50 less, followed by 20 months of equal payments of $20 apiece. In other words, you spend most of your two-year contract paying hundreds of dollars more for your phone.

But peer closer and the Value plan actually saves you over $100 during a two-year contract, and more if you keep the device longer than its typical two-year tenure.

How? You pay … Read more

AT&T shaves $100 off iPad with two-year contract

Those of you interested in a 3G or 4G iPad can score $100 off the full price, but you'll have to pony up the monthly costs for a two-year contract with AT&T.

The carrier is selling both new and refurbished versions of the iPad 2 and the third-gen iPad. For example, a new third-gen Wi-Fi + 4G LTE model with 16GB of storage sells for $479, down from the regular price of $579. A refurbished edition of the same model goes for $429. Meanwhile, a new iPad 2 with Wi-Fi + 3G and 64GB of storage will cost you $… Read more

Onavo Extend helps you use less data on Android 4.0

If you've only got a 1 or 2GB plan, adding a data-saving app like Onavo Extend might be a step in the right direction. You may remember my post about Onavo Count, an app for calculating your data usage, which is very similar to this one. The big difference between the two is that Extend takes saving data a step further by using its servers to compress data you request before it gets sent to you.

This app does come with a couple of caveats, though. First, it's not ideal for large file downloads, as it will reduce … Read more

Do AT&T's FaceTime limits break FCC rules?

Tuesday's tech news roundup honors our future robot overlords:

AT&T is being accused of data-plan discrimination and breaking FCC rules regarding new iPhone FaceTime options. AT&T recently announced that iPhone customers could use FaceTime video chat service over a cellular network if they have the new shared data plan. (Previously, FaceTime was limited to Wi-Fi.) But several groups have spoken out about the limit and questioned if it follows FCC guidelines. AT&T responded saying it does not believe this breaks any FCC rules, since FaceTime was offered to all customers over Wi-Fi and … Read more

New iPhone is coming, so when should I sell my old iPhone?

It's that time of year again when the rumors are flying about a new Apple iPhone.

Eager iPhone fans are already plotting their upgrade to the new iPhone, which is expected to be announced and launched in September. Many people who already own iPhones sell them in order to get cash to buy their next iPhones. But as the rumor mill heats up, prices typically drop. So when is the best time for an iPhone fanboy or fangirl to sell their used iPhone? I offer some advice.

Also in this Ask Maggie, I empathize with a reader who is … Read more