car service

Hail-a-cab apps get green light in New York

New York City's Taxi and Limousine Commission voted today in favor of a one-year test program that would let people use a smartphone app to hail a taxicab.

And that was sweet news for startup Uber. The private-car service had begun offering its app to cab users in September but stopped the effort a little more than a month later when the commission raised concerns over a long-standing agreement between the taxicab and for-hire vehicle industries.

That arrangement prohibits prearranged rides in New York's iconic yellow cabs, and members of the for-hire industry had said apps like Uber'… Read more

Storm surge: Uber just doubled car service pricing in NYC

New Yorkers already are having a tough time getting around in the wake of Hurricane Sandy, but Uber just made it a little harder, at least on the wallet.

The company, which provides an app for locating and booking car service, says today that it has reinstated "Surge Pricing" in the city. Basically what that means is car drivers can charge astronomical fees to shuttle riders around. Yesterday, that would have been about double the normal fare, based on what Uber ended up paying drivers.

In New York, where public transportation has been hobbled by the natural disaster, … Read more

Uber quietly puts an end to NYC taxi service

Now you see it, now you don't.

Just over a month after car-hailing service Uber launched support for taxi service in New York City, the company is pulling out, CEO Travis Kalanick confirmed to CNET in an e-mailed statement today. All mention of taxi service in New York City has also been removed from the company's Web site.

"We did the best we could to get more yellows on the road but New York's TLC (Taxi and Limousine Commission) put up obstacles and roadblocks in order to squash the effort around e-hail which they privately have … Read more

Uber Boston promises to fight cease-and-desist order

It looks like Uber is being driven out of another city.

Uber, the quickly growing startup that lets people request private car service via their smartphones, has received a cease-and-desist letter from the Division of Standards of the Commonwealth of Massachusetts, ordering it to stop operating in Boston.

The letter (see below) states that until the National Institute of Standards and Technology issues guidelines for use of GPS location technology in commercial transportation, Uber can't allow the public to use its app.

"GPS has not been used in commercial applications for assessing transportation charges until Uber Technologies, Inc. … Read more

Uber to branch out with hybrid car service

Uber, a company that lets people request private car service in select cities, is trying to appeal to a less-affluent customers by using non-luxury, hybrid vehicles, according to a new report.

According to Uber, which spoke with The New York Times in a story published yesterday, the hybrid service will kick off in San Francisco and New York on Wednesday. The cars will cost customers 10 percent to 25 percent more than a standard taxi fare between two locations. According to the Times, its premium service typically costs customers between 40 percent and 100 percent more.

Uber is one of … Read more

Neighborhoods with more crime have more Uber rides

As you're probably painfully aware, your ability to get a cab typically is inversely proportionate to how badly you need one. Rush hour, rain, important business meetings, and flights are all key indicators that you will be left cold and shivering on a dark and damp street corner while every passing cab gives you the virtual finger.

But the good engineers and data geeks at private car network Uber have turned to math to scientifically figure out the best way to predict car hire demand so they can make sure you'll be able to find a Town Car … Read more