best buy

How Best Buy can learn from B&H Photo

This is how you sell tech gear:

Yesterday I walked into B&H Photo in New York, which claims to be the country's largest non-chain camera store, and asked one of the many sales representatives if he was an expert on tripods. He smiled and responded: "It's a ball and three legs so you really don't need to be an expert."

I told him I needed to upgrade my tripod and he showed me how to get more life out of my old one. A few weeks ago, a B&H sales person … Read more

Best Buy employee asks for receipt, allegedly attacked

It's a curious business when Best Buy employees ask you for your receipt as you leave the store.

But never so curious that you want to physically assault them.

However, as CBS St. Louis reports, at the Fairview Heights Best Buy in St. Louis, an altercation allegedly occurred when a 61-year-old employee asked a couple if he could inspect their receipt.

Latoya Thompson, 38, allegedly found the request somewhat offensive. The result was that she has been charged with disorderly conduct and her 39-year-old husband Hickey with felony aggravated battery, after the employee was allegedly beaten to the ground.… Read more

Here comes Microsoft Surface Pro, 64 bits and all

Microsoft's Windows 8 Pro version of the Surface will arrive soon, giving consumers probably one the highest performing tablets to date.

Microsoft is already dropping not-so-subtle hints that the device is coming "early in 2013." And now it appears to have made its debut at the FCC.

Let's look at what else Microsoft is saying about the 2-pound tablet that sets it apart from the current Surface RT tablet.

64-bit computing in a tablet: Surface with Windows 8 Pro is "a 64-bit tablet PC." That's not a trivial point. You get all of … Read more

BestBuy will now convert your discs to digital files from your PC

People who want to convert their physical DVDs to an online digital format can now do so via Best Buy, and without leaving home.

Now available as a beta program, Best Buy's CinemaNow service promises to convert your discs into an UltraViolet format that you can store and watch online. UltraViolet is a system that lets you house your movies and TV shows in the cloud and then access them from an Internet-enabled device.

To use Best Buy's CinemaNow service, you have to create an account and then download the CinemaNow Player for your PC or Mac. Choosing … Read more

Best Buy founder will make buyout offer by tomorrow -- report

Best Buy's Richard Schulze is ready to make his buyout bid for the company he founded.

By the end of this week, Schulze is expected to make a $5 billion to $6 billion offer for Best Buy, the Star Tribune is reporting, citing unidentified sources who claim to have knowledge of his plans. Last week, Schulze reportedly inked deals with private equity firms and bankers to help him finance the deal.

Schulze founded Best Buy in 1966. Over the summer, he submitted plans to buy out Best Buy for between $24 and $26 a share, representing a 36 percent … Read more

Microsoft Surface tablet arrives at Best Buy today

The Surface RT tablet makes its official debut at Best Buy today.

Microsoft's Surface will be available for sale at Best Buy's Web site today starting at 2 p.m. PT. The device will then make it way to Best Buy retail outlets and select Best Buy Mobile stores this Sunday, December 16.

Staples also has revealed that it will start carrying the tablet as soon as today.

The move is part of Microsoft's strategy to expand the reach of Surface beyond its own stores. Company officials said that the expansion was initially targeted for early 2013. … Read more

The 404 1,180: Where that map's gonna get you killed (podcast)

Leaked from today's 404 episode:

- Australian police discourage use of Apple Maps app after rescues.

- "50 Shades" success yields $5,000 bonuses at Random House.

- Best Buy sends five iPads in error, says "keep them."… Read more

Best Buy trims $50 off iPhone

Holiday shoppers looking for an iPhone 5 or 4S can save some cash courtesy of a new sale at Best Buy.

The retailer is currently discounting all the various flavors of the iPhone by $50.

That means the 16GB iPhone 5 is selling for $149.99, the 32GB for $249.99, and the 64GB for $349.99. The 16GB iPhone 4S can be had for $49.99. Both the black and white versions are up for grabs.

All of them naturally require the standard two-year contract with Verizon Wireless, AT&T, or Sprint.

A few of the variants can … Read more

Best Buy sends five iPads in error, says 'keep them'

Our lecture today is entitled "Ethics and the Holiday Spirit."

The question at hand is this: if you order an iPad from Best Buy and the company sends you five, what do you do?

Do you phone Best Buy and say, "Hullo, you've sent me four too many"?

Do you phone Best Buy and say, "Gosh, just wanted to thank you for the holiday gifts" -- and not mention which gifts you're talking about?

Or do you say nothing, do nothing, and hope Best Buy doesn't notice? … Read more

Best Buy ad suggests that Santa's an Apple fanboy

This is the time of year when children display their strongest credentials for adulthood.

They find ways to manipulate their parents and suck up to their uncles and aunties -- after first, of course, examining all the ads for the most exciting gift options.

Why, only today I saw a Christmas wish list from an 8-year-old called Miles who had highlighted certain gifts in black (Things I Need"), as well as gifts in green ("Things I Want").

Best Buy clearly believes it understands these kids. It understands, it seems, that they all want Apple products.… Read more