I have nothing against smoking, save for the difficult odor that emanates from every part, breath, and piece of clothing belonging to a smoker. I could no more live with a smoker than I could live with a third ear perched off the end of my nose.
However, I am embalmed in a curious sympathy after reading a report from The Consumerist concerning two Mac users whose AppleCare warranties appear to have been voided due to the presence of cigarette smoke in their homes.
One, named Derek, recounts the tale of his overheating black MacBook. He took it into the Apple store in Jordan Creek, West Des Moines.
He told The Consumerist: "Today, April, 28, 2008, the Apple store called and informed me that due to the computer having been used in a house where there was smoking, that has voided the warranty and they refuse to work on the machine, due to 'health risks of secondhand smoke.'"
He continued: "Nowhere in your AppleCare terms of service can I find anything mentioning being used in a smoking environment as voiding the warranty."
Derek's resulting appeal to the office of Steve Jobs bore him no joy, so he resorted to blowing some compressed air at the machine, leading it to restart its wondrous functions.
Then along came Ruth, who took her son's iMac to an authorized repair center. After five days, they apparently told her they couldn't work on it because it was contaminated with cigarette smoke and was therefore a bio-hazard.… Read more
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